Director, Quality Operations

6 days ago

Singapore MSD Full time

Leading a team of Associate Directors and Senior Managers, responsible for various quality labs supporting IPTs (API/Incoming/OSD/Component), Review/Release, Floor Support and Deviation Management
- Responsible for the overall strategy, performance and results for the Quality Support Labs (QSLs) while driving site quality culture
- Drive collaboration and transformational culture change
- Setting overall strategy and direction of the quality labs, aligned with business vision and plan
- Lead the team of quality leaders and managers to ensure successful outcomes of quality operations
- Overall responsibility for training, upskilling and career development needs are addressed for each direct report as well as the wider team
- Manage senior IPT and other business leaders for overall quality operations, including financial targets and efficiency and productivity KPIs for the overall team
- Accountable for the change control and management of above site escalations, including risks and issues management
- Actively identify opportunities to collaborate with business and other Quality Directors and encourage/support teams for continuous improvement
- Lead and drive site quality culture

**Secondary** Language(s) Job Description**:
Bachelor or Master’s degree in Science/ Life Science, Pharmaceutical Science or Engineering or proven relevant experience.
- 12-15 years of applied professional work experience in the following pharmaceutical work areas: quality operations, quality support and compliance
- Demonstrated experience in business and functional strategy and key strategic objectives / metrics while aligning priorities and resources to deliver on commitments
- Leading change and project management for large teams, with ability to lead a cross functional high-performance team
- Experience in leading quality operations and knowledge of regulatory standards, compliance procedures and quality systems especially for Singapore, EU, or US markets
- Demonstrated people management skills and ability to influence/collaborate with senior stakeholders
- Customer focus with strong business acumen and continuous improvement mindset
- Strategic and critical thinking mindset with a collaborative and problem-solving attitude
- Experience with project and change management
- Coaching and mentoring with a focus on creating an inclusive quality culture

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
Domestic/International

**VISA Sponsorship**:
Yes

**Travel Requirements**:
10%

**Flexible Work Arrangements**:
Hybrid

**Shift**:
Not Indicated

**Valid Driving License**:
Yes

**Hazardous Material(s)**:
**Number of Openings**:
1
**Requisition ID**:R215722

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