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Fulfilment Specialist
3 weeks ago
Happy Pantry, a brand of Admen Incorporated Pte Ltd, is a leading pantry service provider that helps companies create a positive and productive work environment for their employees. We offer a range of pantry management services, from stocking and replenishing snacks and beverages to customising pantry spaces. We serve over 3000+ employees every day across various offices and locations.
Are you passionate about delivering exceptional customer service? Do you have experience in the food industry and a drive to ensure that all operations run smoothly? If so, we want you to join our team as a Fulfilment Specialist and play a crucial role in ensuring timely and accurate order delivery
**JOB ROLE**
This position is responsible for the daily operation of all pantry services projects, ensuring quality customer service and a smooth and efficient fulfilment process.
As a Fulfilment Specialist, your skills in order processing, inventory management, and logistics coordination will be used to streamline our fulfilment operations. You manage the entire process - from pick and pack orders at the warehouse to the order being delivered to the customer, including restocking at customer offices.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Adhere to the schedule of delivery orders and coordinate with the sales team on customer’s order
- Fulfill customer orders by accurately picking items
- Pack orders securely, adhering to specific packing instructions
- Receive and check accuracy of incoming shipments
- Maintain accurate inventory records and perform regular stocktake
- Maintenance of pantry including displaying, organising, and replenishing pantry items such as biscuits, snacks and drinks (including dispenser, tetra packs and canned drinks)
- Cleaning of pantry areas including utensils and equipment, and disposal of rubbish from pantry
- Understand and comply with the mandatory hygiene standards and requirements
- Perform any other duties assigned by the company
**REQUIREMENTS**
- Minimum GCE “N” Level or equivalent
- At least 1 year of working experience in the related field
- Must have hands-on experience in Warehouse/Logistics Operations
- Excellent customer service and ability to interact well with customers
- Strong communication skills and ability to work independently and in a team
- Physically fit and must be able to lift and carry heavy objects
- Detailed and meticulous with ability to organise and prioritise
- Preferably possess a Class 3 driving license with clean records and good driving skills
**Job Types**: Full-time, Permanent
Pay: $1,800.00 - $2,400.00 per month
**Benefits**:
- Professional development
Supplemental Pay:
- 13th month salary
**Education**:
- GCE 'O' Level or GCE 'N' Level (required)
Work Location: In person