Service Line Manager

1 week ago

Singapore Thales Full time

Location: Singapore, Singapore

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

**Responsibilities**:

- **S **&OP MANAGEMENT**:

- Manage the entire Forecast - Demand Review within AGS APAC
- Collect all customer demand data at Regional Level for repair and Distribution activities.
- Consolidate and validate the demand/forecast for forward planning:
Repair Planning
Industrial capacity Planning
Inventory Planning
Workload/workforce Planning
- Improve forecast accuracy to make inputs of the S&OP more reliable
- **SERVICE LINE MANAGEMENT**:

- Owns the commercial performance (OI, Sales, GM) of the assigned Service Lines and for the AGS APAC.
- Build, renew and maintain the current year actual plan to performance for his/her assigned Service Line against BR/MYB forecast Maintain and consistently update the roadmap to meet & deliver to the BR/MYB objectives
- Work closely with Sales team, CSMs, Supply Chain, Finance & Central team towards achieving the OI, Sales & GM Objectives
- Identify the Risks & Opportunities with Sales Team and CSM Team.
- Establish strong and constructive relationships within the ASW Central organization and work with these colleagues to achieve positive business results. Provide any reports, analysis

**Requirements**:

- Min. Diploma in Business or equivalent
- R elevant working experience in Aviation Industry preferred
- Forecasting experience
- Knowledge of SAP

**Other information**:

- Working location: Changi
- Working Hours: Monday - Friday, 9am - 6pm
- Company shuttle bus is provided at designated MRT stations

  • Front-Line Service Manager

    2 weeks ago

    Singapore beBeeCustomeroriented Full time $45,000 - $60,000

    Front-Line Service ManagerThe primary objective of this role is to lead a team of service agents in providing exceptional customer experiences. This encompasses ensuring prompt responses to guest complaints and requests, maintaining a professional image, and fostering a culture of excellence within the team. Key ResponsibilitiesLeading a team of service...

  • Structure Cabling Project Manager

    7 days ago

    Singapore Direct Line Full time

    JOB TITLE: PROJECT MANAGER LOCATION: Singapore SUMMARY: Direct Line is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data centers and technology companies. Direct Line is backed by private equity firm and headquartered in Fremont, California...

  • Service Line Specialist

    2 days ago

    Singapore UBS Full time

    Singapore Business management, administration and support Global Wealth Management Job Reference # BR City Singapore Job Type Full Time Your role Are you a team player? Do you want to proactively go the extra mile to help clients with us? We're looking for a Service Line Specialist to: support our private bankers known as Client...

  • Assistant Manager

    1 week ago

    Singapore SingHealth Group Full time

    National Cancer Centre of Singapore Pte Ltd**Assistant Manager (Cancer Service Line Development)**: - Job Category: Administration- Posting Date: 17 Sep 2024**About Us** The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore’s public healthcare sector....

  • Commercial Line Manager, Deep Sea Lines

    5 days ago

    Singapore ANL Full time

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...

  • Line & Ramp Services Agent

    1 week ago

    Singapore Hawker Pacific Full time

    Summary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...

  • Commercial Lines Service Representative

    7 days ago

    Singapore beBeeClientService Full time $70,000 - $120,000

    Client Service Specialist - Commercial LinesYou will be responsible for carrying out all administrative tasks related to client service, including liaising with clients, managing cases, and resolving issues.Key Responsibilities:Liaise with clients to understand their needs and preferences.Manage cases from initial contact to resolution, ensuring timely and...

  • Service Line Specialist

    2 weeks ago

    Singapore UBS Full time

    Singapore - Business management, administration and support - Global Wealth Management **Job Reference #** - 303114BR **City** - Singapore **Job Type** - Full Time **Your role** - We’re looking for a Service Line Specialist to: - support our private bankers known as Client Advisors in our Singapore location to execute trading orders with clients - be...

  • Project Coordinator

    3 days ago

    Singapore Direct Line Full time

    **SUMMARY** Direct Line ("DL") is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data center operators and technology companies. Direct Line deploys decades of experience and knowledge through key partnerships with hyperscale technology...

  • Service Line Specialist

    2 weeks ago

    Singapore UBS Full time

    Singapore - Business management, administration and support - Global Wealth Management **Job Reference #** - 326738BR **City** - Singapore **Job Type** - Full Time **Your role** - Are you a team player? Do you want to proactively go the extra mile to help clients with us? We’re looking for a Service Line Specialist to: - support our private bankers...