Marginman Production Support

1 week ago

Singapore NITYO INFOTECH SERVICES PTE. LTD. Full time

We are looking for Marginman production support - L2 with some experience of development

Key Responsibilities:

- Manage and resolve incidents related to MarginMan, ensuring timely resolution and mínimal impact on business operations.
- Conduct root cause analysis for recurring issues and work with development teams to implement long-term solutions.
- Maintain and update support documentation, including troubleshooting guides, FAQs, and user manuals.
- Ensure that all support activities comply with company policies, procedures, and regulatory requirements.

Qualifications:

- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with a commitment to accuracy and quality.
- Ability to manage multiple tasks and prioritize effectively.

Skill Set:

- Proficiency in Java, MSSQL and database management.
- Familiarity with Windows and Unix/Linux operating systems.
- Experience with monitoring tools and ticketing systems.
- Strong understanding of financial products, margin calculations, and risk management principles.

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