Agency Business Support Executive

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.
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**Working Arrangement**

Hybrid

**The Opportunity**
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Agency Business Support Executive with the resources to solve critical problems for the future of our business, which is why we need you.

You will be assisting the Agency business development team in the implementation of business development activities, to coordinate and keep records of business Standard Operating Procedure (SOP), Service Level Agreement (SLA) & performance management framework.

**What motivates you?**:

- You obsess about customers, listen, engage and act for their benefit
- You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
- You thrive in teams, and enjoy getting things done together
- You take ownership and build solutions, focusing on what matters
- You do what is right, work with integrity and speak up
- You share your humanity, helping us build a diverse and inclusive work environment for everyone

**We are looking for someone with**:

- Proficient in Microsoft office, especially in Excel & Powerpoint
- Meticulous and able to handle large amount of data and multi-tasking
- Great communication skills to work with inter-departments & Agency channel
- Prior experience in insurance sales or channel business development with basic understanding of insurance products
- Enjoy new challenges and learning new skills
- High adaptability to fast paced environment
- Digitally savvy or comfortable with social media will be a bonus

**On the job you will**:

- Support the Agency Business Development Team on implementation of business development framework and activities
- Tracking and consolidating result for business development and leads conversion activities
- Coordinate the clearance process of Agency branch’s presentation and digital materials to drive business development activities
- Keep track of expenses and managing annual budget report
- Bridge data gaps and tracking support on ad-hoc sales activities for the sales management purposes
- Active management and maintenance of Agency Management shared folder to ensure proper performance management records, compliance follow through actions and sales activities monitoring.
- Assist in implementing system changes, digital projects whenever required to move the team towards digital transformation goals.
- Create communication and presentation materials to support sales activities, drive mindset change and achieve Agency Transformation objectives.
- You will also be working closely with the Events, Product, Digital, Marketing & Compliance team to understand information to support the business development team in their sales activities, projects & ad-hoc initiatives

**Our commitment to you**:

- Our mission; to be a part of making Decisions Easier and Lives Better
- A leadership team dedicated to your growth and success
- A bold ambition and set of goals to be a leader in driving transformation in our industry
- Our best. Every day.
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**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer