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Aesthetics Branch Manager

2 weeks ago

Singapore S Aesthetics Clinic Full time

Handle sales/retail operations and lead a team of consultants.
- Responsible for achieving monthly sales KPIs, sales targets, direct sales, marketing, or customer service activities.
- Conducting relevant training and leadership coaching to team for desirable results
- Collaborate with Aesthetics doctor to offer professional consultations in skin, body, and hair care.
- Understand opportunities for the brand within the market, discuss and implement sales strategies for the team and identify opportunities to cross and up-sell products.
- Develop comprehensive aesthetic treatment plans that incorporate both clinic treatments and product solutions.
- Advocate the clinic's range of services and products in a manner that educates the customer.
- Offer high-quality customer service and after-sales support.
- Challenge assumptions about performance through careful analysis of the data and acting on the underlying causes of poor performance.
- Generate new contacts/accounts useful for the growth of the business.
- Work closely with the marketing team to design campaigns and sales tactics to increase revenue and new patient count, improve retention and loyalty.
- Ensure high levels of customer satisfaction through excellent sales service.
- Assist in operations in clinic when needed. This includes but not limited to, reception and admin work, patient care assistance and doctor-patient consultations.
- Advise others on business or operational matters.

**Job Requirements**
- 3 years of experience in Sales & Operations for Beauty Service industry
- Computer literate
- Strong leadership and people management ability
- Communication and interpersonal skills
- Fluent in English and mandarin
- Result oriented with proven track record.

**Salary**: $3,000.00 - $12,000.00 per month

Supplemental pay types:

- Commission pay

**Experience**:

- Sales: 3 years (preferred)

Work Location: In person