Deputy Director

COMPANY DESCRIPTION
National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

**OUR PEOPLE**

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

DESIGNATION : Deputy Director (Business Development)

RESPONSIBILITIES
In this role, the Deputy Director (Business Development) will be responsible for devising, developing and delivering a comprehensive business development strategy to balance revenue maximization, opportunity capitalization, repeat business and brand-building/advocacy. This position will lead the Business Development team and report to the Gallery's Assistant Chief Executive (ACE), Museum Experience & Operations.

**Business Development Planning and Client Retention**
- Develop a comprehensive business development strategy around the Gallery's goals and purpose for the following income streams: Corporate Events & Experience Sales, Overseas Market Development, Chargeable Products and Tenant Management.
- Lead a young, passionate team to deliver on the business development strategy, arranging and participating in internal and external client debriefs, and ensuring that the business strategy and corresponding initiatives are aligned with the Gallery's strategic goals.
- Client Prospecting, pitching, building key customer relationships, and leading the team to acquire, grow and retain accounts by presenting new solutions and services to clients.
- Work with team to develop proposals that speak to the client's needs, concerns, and objectives; participate in pricing the solution/service and working with technical staff and other internal colleagues to meet customer needs.
- Design new partner concepts and business models by considering factors such as market segmentation, value proposition, product positioning, and pricing strategy.
- Develop, refine and own the execution of win-win partner programs, sales processes, go-to-market strategies, and business development initiatives that drive revenue growth and market expansion as well as to grow existing partnerships.
- Oversee the management, maintenance and periodic refresh of our F&B This would include not only the operational support/relationship management of tenants but also business development & joint marketing with tenants to mutually grow our businesses together, and ensuring the optimal tenant mix to serve the full range of visitor profiles/stakeholders.
- Manage the museum shop and museum/art-related merchandise production and sales. Ensure the museum shop reflects the museum's brand, mission and signature offerings as an extension of the overall museum experience.
- Maintain extensive knowledge of current market and industry conditions and develop the pipeline of new business opportunities and sales forecast. This requires a thorough knowledge of the market, the solutions/services the company can provide, and of the company's competitors.
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