Customer Services Assistant/executive

Location: Loyang Working Hours: 8.30am - 6pm About the Role: This role responsible for managing end-to-end customer operations, acting as the main point of contact for inquiries, onboarding, and issue resolution. It involves coordinating with internal teams to deliver tailored solutions, driving customer satisfaction, and identifying opportunities...

Customer Service Assistant ISummary The Customer Services Agent demonstrates professional behaviour when responding to passenger complaints and acts as a service ambassador for the organisation. He/She works in shifts to accommodate round-the-clock flight arrivals and departures. He/She is physically strong to assist passengers with lifting of their baggage....

Responsibilities: - To provide an empathetic, and efficient delivery of assistance services to our members, end users and clients - Manage cases in line with the key directive of Assist First, Verify Later - Demonstrate a “can do” and professional attitude when servicing members and clients with the objective of exceeding expectations with the service...

Industry/ Organization Type: Logistics/ Freight Forwarding - Position Title**:Customer Service Executive/ Customer Service Officer**: - Working Location: Changi - Working Hours: Monday to Friday, 8.30 am - 6.18 pm - Salary Package**:Basic up to $3,200 + AWS + Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Handle airfreight and...

Industry/ Organization Type**:Logistics Distribution and Supply Chain**: - Position Title**:Customer Service Executive**: - Working Location: Changi Cargo Complex - Working Hours: 5 days, Mon - Fri (9.00 am - 6.00 pm) - Salary Package: Basic Salary + AWS - Duration: Permanent Role **Key Responsibilities** - To assist in the Customer Service Department,...

Industry/ Organization Type: Logistics/ Freight Forwarding - Position Title**:Customer Service Executive/ Customer Service Officer**: - Working Location: Changi - Working Hours: Monday to Friday, 8.30 am - 6.18 pm - Salary Package**:Basic up to $3,200 + AWS + Variable Bonus**: - Duration: Permanent **Responsibilities** - Handle air freight and sea freight...

**ENTRY LEVEL/EXPERIENCED POSITION** Seeking a highly motivated and detail-oriented Customer Service & Logistics Executive to join our team. You will play a pivotal role in supporting our freight operations. **Operation Hours: 5.5 days work week** 0900 - 1800 Mon-Fri 0900 - 1200 Sat (Rotation) **Job Descriptions**: - Assist in coordinating and managing...

Our client, a logistics MNC, is seeking enthusiastic and customer-oriented individuals to join their air freight team. **Working Hours** 5.25 days Mon to Fri: 0830 - 1750 Alt Sat: 0830 - 1230 - Ensure Import / Export operations runs smoothly, and SOP compliant. - Manage and co-ordinate the entire shipment process for customers. - Implement and establish...

Responsibilities:Manage cases in line with the key directive of Assist First, Verify Later Demonstrate a "can do" and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided Demonstrate an understanding of all key clients' Operations and Billings Procedures Coordinate cases in an...

**Air Export / Import Customer Service** **Job Scope** - Attend to customers’ inquiry - Prepare and process Air Export booking request - Arrange for collection of cargo at customers’ premise - Provide booking confirmation and flight details to customers - Mange customers’ expectations and complaints - Correspond with overseas offices on shipment...