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Executive/senior Executive/assistant Manager

2 weeks ago

Singapore Ministry Of Social And Family Development Full time

**What the role is**
- The Strategy, International & Research (SIR) Directorate oversees and drives MSF’s strategic planning, transformation, international engagement and research and analytics efforts to achieve MSF’s strategic outcomes.
The Social Service Systems Branch (S3B) under Transformation Division (TF) oversees, manages, and develops ICT system enablers to ensure their continued relevance in an evolving social service landscape. The Branch also maintains guidelines to ensure that the system enablers remain effective and compliant with the Government Instruction Manuals (IM8).
The Branch works in close partnership with divisions across MSF and government agencies for the ICT systems that it oversees.

**What you will be working on**
- You will work with MSF divisions and other agencies to develop and refine policies and operation workflows that underpin the use of systems and data sharing across agencies.
- You will be required to work with MSF divisions and agencies to establish data-sharing arrangements and interfaces with systems. This entails engaging different stakeholders, understanding, and operationalising data requirements of agencies and working with agencies to implement the interfaces.
- You will drive the development of existing and new ICT systems overseen by the Branch together with business divisions. This entails coordinating the gathering of requirements from business users, prioritising the service requests and system enhancements, and work with stakeholders to implement the prioritised enhancements to support service delivery. You will also support work related to future product roadmap for the systems.

**What we are looking for**
- You are comfortable looking at issues through a strategic and operational lens.
- You are proactive, dynamic, and always looking to learn new things.
- Besides strong analytical and project management skills, you are people-centric and able to build consensus with multiple stakeholders.
- You are resourceful and work well independently and as part of a team.
- You have good written and verbal communication skills.
- You will assist to review and support streamline processes based on the sector’s emerging needs to keep MSF’s systems relevant for social service users.