User Experience and Human Factor Engineer

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Singapore, Singapore (Hybrid)
- As Ground Transportation Systems (GTS), we are advancing rail signalling and safety solutions to ensure safe and efficient railway operations worldwide.
- Our technologies help to bring billions of people reliably to their destinations by rail every year - making sustainable mobility a reality.
- User Experience and Human Factor Engineer (Ref.No. R1006035)
- at our location in Singapore
- You will enjoy having these responsibilities:

- Responsible for customer engagement and driving user research journey with end user to capture the user experience and human factor for prototype design specialized in Revenue Collection system (RCS)
- Ensure the prototype design and final product is fit-for-purpose from the user (passenger) experience perspective,
- Use Design thinking for discovery of requirement and supporting prototype building and validation with end-user
- Create high-fidelity and creative prototypes for traditional and non-traditional interfaces/human factor of the revenue (fare) collection system,
- Conduct user survey, testing and finalize the prototype as well as the final product
- Transition the prototype design to Hardware and Software development team by creating the model and graphic drawing for hardware; and HTML, CSS or design style guides for software,
- Work in a development team following an agile software development and lean engineering methodology.
- Working with global experts in revenue collection system and user experience community within the company to develop the competency in user experience and human factor area.
- You have:

- Bachelor's degree in design or relevant disciplines with qualification in User Experience/Human factor/Visual/Graphic design.
- Excellent portfolio with strong demonstration of user-centered prototype design.
- Strong working knowledge of key prototyping tools such as Figma, Axure, Adobe XD, Photoshop and Illustrator.
- Demonstrated strong visual design expertise with ability to produce fresh, simple, elegant and exceedingly usable prototype and interactions and iconography.
- Previous experience working in an innovation environment would definitively be an advantage
- High sense of ownership, self-sufficient, hands-on, organized, driven to ensure high quality output.
- Have a good technical background to understand possibilities and constraints, and be able to integrate well with different development teams.
- Experience on Software UXUI design is highly recommended
- Good understanding of hardware and software development is highly recommended,
- Knowledge in Mass Rapid Transit system, fare collection system, passenger flow control is highly recommended
- Excellent written and verbal communication skills; able to interact professionally with individuals at all levels and with end users.
- True team player who will thrive in an environment working with diverse, multidisciplinary teams.
- Our Talent Acquisition Team is looking forward to hearing from you
- For further information about Hitachi Rail as an employer visit us on
- About us
- Our motivation is the mobility turnaround. To achieve this, our teams find innovative products and solutions that ensure the operation and reliability of the entire rail network and increase capacities on the rails.
- Our projects are diverse. To make our teams even stronger, we are looking for your support. In return, we offer you an attractive overall package with the following benefits:

- Stronger together: Networking through internal networks and working in international teams
- Our drive: Together, we are laying the foundations for the digitization of the rail around the world, to get people safely to their destinations and to their loved ones
- Attractive conditions: A secure and permanent job with a global company
- Notes
- Equal opportunities and self-determined participation of severely disabled persons and persons of equal status as well as respectful cooperation are firmly anchored principles within Hitachi Rail and its subsidiaries. We also aim to offer all our equal opportunities to start a career and to receive training and further education in our company. We consciously promote diversity and togetherness in our teams.


At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our fol