Service Manager

**Responsibilities**: - _Service Excellence:_ - Plans, develops and executes Service Excellence strategies and programmes - Analyses customer service related data to draw insights for designing of effective service excellence policies and programmes - Support/implement targeted marketing campaigns to increase customer loyalty, retention and satisfaction -...

**Responsibilities**: - Fully responsible for the day to day operations of the assigned portfolio - Coordinate all council meetings and general meetings - Leads a team of personnel of providing integrated facilities management - Supervise and coordinate all maintenance and administrative staff assigned to the portfolio - Carry out all maintenance functions...

**Responsibilities**: - Oversee the team in management and maintenance of buildings and common properties. - Administer tenancy/ lease related matters. - Managing yearly budgets and doing presentations - Work closely with councillors, residents, grassroots organisations and relevant government agencies. **Requirements**: - Degree in Building Services /...

**Responsibilities**: - Conduct feasibility study and site survey to determine the scope of the project - Oversee tender management including preparing tender document, conducting tender / quotation / pre-qualification exercises, evaluate tenders and recommend selection of contractors - Lead the project team in the execution of Repairs & Redecoration,...

**Responsibilities**: - Draft, revise, review a variety of contracts and advice on pitfalls and essential requirement - Ensure the organization’s internal contract documents are accurate and well maintained - Provide advice and guidance to the different teams relating to contract generation - Provide support and advice on new potential businesses...

**Responsibilities**: - Verify and monitor monthly income and collections - Arrears Management - Prepare annual budget which includes the routine income and expenditure budget - Prepare, check and review monthly and yearly reconciliation statements of accounts - Prepare overhead and capital expenditure statements, income and expenditure statement and...

Ensure that projects and contracts are delivered in accordance to the contract specification. - Lead Technical teams in Projects and Operations. - Drive project quality and timeliness. - Business Development - Tender for Maintenance Projects - Ensure ACMV MR meets budgets and timeline. - Preparation & Presentation of monthly progress reports to management. -...

**Responsibilities**: - Gather and analyse data and information required for the planning of each audit assignment based on the approved Annual Internal Audit Plan. - Design audit program (including audit procedures and audit tests) of each audit assignment. - Perform internal audit work (including follow-up of past audit issues) and gather evidence in...

**Key Responsibilities** - People Management - Manage staff assigned/stationed at the customer sites - Service Delivery Management - Implement and manage service delivery management projects and coordinate internal resources (Subject Matter Experts) and internal/external resources to support daily operation and project delivery - Act as single point of...

**Responsibilities**: - Perform accounting duties such as bank reconciliation, A/R, A/P, invoicing, data entry, invoicing, etc. - Handle general administrative duties - Assisting in preparing monthly reports, perform day to day closing, prepare payment vouchers **Requirements**: - NITEC/Higher NITEC/Diploma in Accounting - Minimum 2 years’ experience in...