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Logistics Customer Service Officer
2 weeks ago
The employee’s duties and responsibilities as Customer Service Officer shall be as the following:
- Handle shipping enquiries from customers and responsible for shipment booking.
- Prepare full spectrum of shipping documents.
- Coordinates with agents and shippers on shipment arrangement.
- To monitor shipment and ensure orders are shipped according to shipping requirement.
- Arrange transportation for local cargo delivery and liaise with warehouse for the packing, stuffing or unstuffing of cargoes.
- Compile weekly and monthly report.
- Any ad hoc duties as and when assigned.