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Showroom Executive/ Retail Executive

2 weeks ago

Singapore POLYBUILDING (S) PTE LTD Full time

As a Showroom Executive / Retail Executive, you will play a vital role in creating a memorable experience for our customers. Your responsibilities will include:

- Welcoming customers to our showroom with a warm and friendly demeanour.
- Solicit new walk-in customers from all possible channels and maintain existing customers’ satisfaction level
- Providing expert knowledge and guidance on our range of Natural Stone | Quartz | Large Format Ceramic Slabs flooring products.
- Recommend and execute effective marketing and promotion programmes to generate customer awareness and sales
- Assisting customers in making informed purchasing decisions by understanding their needs, recommending suitable products, and addressing inquiries and concerns.
- Conducting engaging product demonstrations to showcase the features and benefits of our range.
- Improve the service standards and customers’ experiences at the showroom
- Ensuring the showroom is well-maintained, organized, and visually appealing at all times.
- Manage and promote showroom to achieve profitability objectives
- Achieve sales targets and contribute to the overall success of the showroom.

**Qualifications and Skills**:
To excel in this role, you should possess the following qualifications and skills:

- Previous experience in retail or customer service is preferred.
- Excellent communication and interpersonal skills, with the ability to build strong customer relationships.
- Passion for the flooring industry and a desire to expand your knowledge.
- A positive and customer-focused attitude, with the ability to provide exceptional service.
- Attention to detail and the ability to multitask effectively.
- Basic computer literacy, including experience with point-of-sale systems.
- Flexibility to work on weekends and public holidays, as required.

**Specific Skills/Abilities**:

- Very good English communication skills.
- Positive attitude, resourcefulness and a strong sense of ownership
- Required skills: Communication and Sales Management
- Have a principled approach to doing quality work and paying attention to details.
- Ability to work well with others in a team environment, as well as independently.
- Ability to thrive in ambiguity
- Passionate & purpose driven.

**Job Benefits**
- Sales Incentives

**Job type: Full-time**

**Shift and schedule: Day shift + Alternate Saturdays