Atr - Singapore - Contract Management Expert Apac

**_About us _**

ATR is the **world's number one aircraft manufacturer in regional aviation**providing a new generation of turboprops. We are a joint venture between **two European aeronautical heavyweights, Airbus and Leonardo.**

From the world’s largest cities, to our planet’s most remote regions **, our purpose is to deliver air travel**to people, communities and businesses in an **innovative, sustainable and modern way.**

If you strive for excellence, are driven by **ambition**, **trust**and **respect**as we are, then get your career off to a flighting start with ATR

**Our leadership profile**:
**People Centric Entrepreneurial Inspiring Exemplary Innovative Humble**

**At ATR y**ou will work with passionate colleagues to make a difference in a human size company with attractive advantages**

We are looking for a **Contracts Management Expert APAC**to come onboard in our **Customer Support & Services Department in**ATR Singapore office.**

**_Your Mission _**

Referent of the APAC Team in terms of contracts management for repair and standard exchange services (GMA, Spot, Spot+, main element leasing).
- Repair and standard exchange contracts management (GMA and SPOT contracts) for a portfolio of premium customers.
- Support the management to put in place training actions to scale up teams skills and technical knowledge about contracts.
- Negotiate commercial disputes and support warranty claim processes.
- Handle customers escalations to top management (related to material and maintenance contracts).
- Maintain a strong relationship with ATR HQ related functions.
- Support the commercial team during sales campaigns.
- Coach the teams and newcomers on matters related to contracts administration and SPA transactions.
- Guarantee delivery and profitability of the contracts in force: closely monitor the NFF, CID, Exclusions and propose action plans to keep it under control.

**_About you _**
- Minimum of 15 years relevant work experience in aviation material supply chain and/or aeronautical equipment repair activities.
- Demonstrated leadership in managing customers and supplier relationships, as well as in coordinating internal activities within the team.
- Expérience in Project management.
- Proven deep knowledge of SAP for material & services transactions.
- Strong customer-oriented mindset.
- Capable of working under pressure and available during off-hours as needed.
- Fluent in English and proficient in technical English.
- Excellent problem-solving, communication, and organizational skills.

**_Our Recruitment Process _**
- HRBP will contact you
- Innovative and digital assessment
- To get to know you better: interview with VP Customer Support & Services and our HRBP

**_What we offer _**

**Highly competitive compensation package**(profit and success sharing, employee savings plan )

**Work-life balance**(remote working, 4th week of paid leave )

**Well-being / health**(supplementary health & welfare coverage )

**Career paths**enabling employees to develop their skills and build a professional project

**Wide choice of development programs**for soft and hard skills

**Diversity**and inclusion**: Over 1200 men & women with more than 35 different nationalities work together in our teams

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

**Company**:
Avions de Transport Regional (ATR) GIE

**Contract Type**:
Permanent**Experience Level**:
Professional

**Job Family**:
Material Support & services

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.