Patient Service Associate, Emergency Medicine

1 week ago


Singapore NATIONAL UNIVERSITY HEALTH SERVICES GROUP PTE. LTD. Full time

The incumbent shall be responsible to:

- Register patients via phone and upfront enquiries
- Collect payment/ deposits and provide Financial Counselling for admissions
- Liaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department's (EMD) patients
- Obtain Specialist Outpatient Clinic (SOC) appointments for Emergency Medicine Department's(EMD) patients
- Sort documents in preparation for dispatch to Medical Records Office (MRO)
- Extend excellent customer service to patients and their relatives
- Replenish inventory when stock is low

**The Requirements**
- Minimum GCE N Levels with 1 year of working experience in customer service
- Excellent interpersonal and communication skills, able to work with all levels of staff
- Strong passion to serve the patients
- Willing to work morning, afternoon and overnight shifts, including weekends and public holidays



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