Current jobs related to Patient Service Associate - Singapore - QUANTUMSYS TECHNOLOGIES PTE. LTD.

  • Patient Service Associate

    2 weeks ago

    Singapore RN Care Pte Ltd Full time

    Patient Service Associate (PSA) / Senior Associate (PSSA) front-line services include appointment scheduling, payment collection, communication with patients and caregivers, and financial counseling. Register patients for consultation - Attending to queries from both internal and external customers - Render assistance to patients when necessary - Collect...

  • Patient Service Associate

    2 weeks ago

    Singapore National Skin Centre(S) Pte Ltd Full time

    Patient Service Associate **Institution**:National Skin Centre **Family Group**:Ancillary **Patient Service Associate** **Responsibilities** - Receive and screen patients arriving at the clinic - Perform full process of registration, administration and make appointments for patients. - Prepare referral letters and maintain proper filing system for...

  • Patient Service Associate

    7 hours ago

    Singapore beBee Careers Full time

    Are you passionate about delivering exceptional patient service?We are seeking a skilled and dedicated individual to join our team as a Patient Service Associate.In this role, you will provide personalized one-stop information services for patients through various channels such as phone, email, web chat, and other online platforms.As a Patient Service...

  • Patient Service Associate

    1 day ago

    Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full time

    **Summary** Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Duties & Responsibilities** - To perform reception duties including answering...

  • Patient Service Associate

    5 days ago

    Singapore RMA CONTRACTS PTE. LTD. Full time

    **Job Title: Patient Service Associate** **Job Type: Contract 2 years** **Job Location: Alexandra Road **Our Client**: It has been under the National University Health System (NUHS) since 1 June 2018, and is the first Integrated General Hospital in Singapore providing holistic and seamless care from acute, sub-acute to rehabilitative settings, reducing...

  • Patient Service Associate

    1 week ago

    Singapore Alexandra Hospital Full time

    As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Duties & Responsibilities** - Ensure clinic’s operational readiness - Register patients and book...

  • Patient Service Associate

    1 week ago

    Singapore Alexandra Hospital Full time

    As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Duties & Responsibilities** - Ensure clinic’s operational readiness - Register patients and book...

  • Patient Service Associate

    2 weeks ago

    Singapore NTUC Health Full time

    COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

  • Patient Service Associate

    7 days ago

    Singapore NTUC Health Full time

    COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

  • Patient Service Associate

    5 days ago

    Singapore NTUC Health Full time

    COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

Patient Service Associate

2 weeks ago

Singapore QUANTUMSYS TECHNOLOGIES PTE. LTD. Full time

Roles and Responsibilities
1. Ensure Procedural Area Readiness
a. Adhere to Procedural Areas Readiness in terms of common administrative and operational areas e.g. Ensure Procedure area space is clean, overall décor, brochures, materials and posters are updated, administrative equipment, lights, air-con and telephone are functional in clinic public spaces are down
2. Assist with smooth patient journey including registration, discharge, appointment bookings, cashiering and enquiries. E.g. Ensure accurate and timely registration at the counter
3. Ensure patient’s Insurance providers are maintained and bills are accurate.
4. Follow-up with pre/post scope/operation administrative duties. E.g. Ensure patient receives accurate and timely pre/post-procedure information E.g. book/reschedule procedures and appointments, follow-up on no-show according to doctor’s instructions and TCU information are provided accurately.
6. To provide financial counselling to patient on the fees for consult, investigations, procedures and medication where applicable.
7. Participate in quality improvement project and assume other responsibilities tasked by the clinic/nurse manager, service team leader and/or service executives.
8. Supervise and mentor junior and new staff. Help guide junior and new staff in their daily duties and mentor new staff when assigned by Clinic Manager.
9. Manage counter/room activities to ensure staff achieve desired service standards.
9. Ensure Procedural Area Readiness e.g. Ensure Procedure areas space is clean, overall décor, brochures, materials and posters are updated, administrative equipment, lights, air-con and telephone are functional in clinic public spaces are down
10. Assist with smooth patient with regards to their surgical procedure such as their scheduled surgery date and time, screening questions (clinical) and medical
a. Ensure that the Operating Theatre and Endoscopy Centre Lists are arranged accordingly and efficiently
b. Ensure that the daily scheduling of the various procedures is done in a timely and organized manner
c. Provide adequate information to patient with regards to their scheduled operation
d. Able to provide Bowel Preparation instructions for Direct Access Patients
12. To provide financial counselling to patient on the fees for consult, investigations, procedures and medication where applicable.
13. Participate in quality improvement project and assume other responsibilities tasked by the clinic/nurse manager, service team leader and/or service executives.
Applicable to JG7-8
14. Supervise and mentor junior and new staff.
15. Manage counter/room activities to ensure staff achieve desired service standards.
**Requirements**:

- GCE A-Levels, Diploma and above
- Good communication skills. Ability to speak a second language will be an advantage.
- Good customer service skills. Prior experience in hospitality or service industries will be an advantaged
- Good coordinating and organizing skills
- Ability to multitask and work in a fast-paced environment
- Proficient in Microsoft Office, Knowledge of SAP will be an advantage

Not Specified