Applications Engineer

3 days ago

Queenstown, Singapore KVH Industries, Inc. Full time

Overview:
About KVH:
KVH is a global leader in mobile connectivity, enabling people on sea and land to stay connected to business, family, and friends through innovative hybrid communications and content.Responsible for design, testing and documenting product and network configurations of KVH's mobile connectivity suite of products.

About this Position:
You will be responsible for design, testing and documenting product and network configurations of KVH's mobile connectivity suite of products. Fully time position reporting to the VP, APAC and based out of our Singapore office with Headquarters in Middleltown, Rhode Island.

**Responsibilities**:

- Become knowledgeable on KVH communications services and integrated routing capability and the services offered.
- Interact with sales team and customers to understand customer needs and LAN/WAN design requirements and clearly communicate technical information in a manner they will understand.
- Document customer requirements and prepare design proposal for review with customer.
- Potentially travel to customer site for integration testing of proposed designs and final acceptance.
- Act as initial point of escalation for all non-routine IT related technical support issues, interfacing with engineering as appropriate.

Qualifications:

- Solid LAN/WAN networking experience required
- Excellent verbal/written communication skills; English proficiency preferred.
- Computer Science degree, IT degree or equivalent preferred.
- Some experience with integrating networked systems for custom solutions.
- Linux systems administration experience preferred.
- Cisco router configuration experience a plus.
- Self-learner and problem-solver.
- Must be able to travel 15% of the time.

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