Guest Services Agent
2 weeks ago
Job Highlights Duty Meal Birthday Off Flexi Benefit Insurance Coverage Learning and Development Opportunities Special Employee rate at all IHG Hotels worldwideWhat’s the job?Guest Service Agents (GSAs) are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all employees and outsourced staff in the hotel and are dependable in meeting the needs of our guests throughout their stay.Job Description Promote the Holiday Inn Express ‘one team approach’ and reliable service through daily communication and coordination with all team members Participate in programs that drive improvements in team member engagement and are aligned with the brand service behaviors Check Guests in - Efficiently greet, register and confirm guest particulars and payment details upon check in. Issue keys Check Guests Out - Print and confirm details of payment and bill for guests upon check out Answer any guests enquires practically and simply in adherence to brand standards Handle guests' complaints appropriately adhering to brand standards or direct them to Duty Manager Handle cashiering, payment and foreign currency exchange accurately Retrieve and print Arrival/Departure Report, Backup Report and Trace Report from Oasis PMS for daily room allocation. Accurately update reservations Responsible for IHG One Rewards Enrollment & Recognition Perform any other duties as assigned by the Duty Manager, Rooms Division Manager or Operations Manager.Requirements No experience required Adaptable in shift work schedules and may be required to work nights, weekends, and/or holidays
Not Specified
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Guest Services Agent
4 days ago
Singapore Copthorne King's Hotel Singapore Full time**Responsibilities**: **Operations** - To ensure that all VIP arrival rooms are checked and amenities in the room prior to the guest’s arrival - To welcome and bid farewell to all VIP guest - To develop and maintain close business contact with house guest and to provide personalized service whenever possible. - Attend to guest's requests and complaints -...
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Guest Services Agent
3 days ago
Singapore Pullman Singapore Orchard Full time**Guest Services Agent** The Guest Servuces Agent is repsonsible for all guests’ belongings, attends to guests inquries, recommends places of interest and always makes appropriate recommendation. He/she must make our guests Feel Welcome as soon as they arrive and demonstrate appreciation upon departure. The Guest Services is always lending a helping hand...
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Guest Service Agent
5 days ago
Singapore HOLIDAY INN EXPRESS & SUITES SINGAPORE NOVENA Full timeWhat's the job? The Guest Service Agent is the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and outsourced staff in...
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Guest Services Agent
7 days ago
Singapore PULLMAN Full time**Company Description** Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting...
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Guest Service Agent
5 days ago
Singapore Metropolitan Young Men's Christian Association Of Singapore Full timeRoles & ResponsibilitiesJoin Our Team at MYMCA's Hospitality DepartmentAre you passionate about delivering exceptional service and creating memorable experiences?At MYMCA, our Hospitality Department is committed to excellence, ensuring seamless operations and outstanding guest experiences.We are looking for a friendly and service-oriented Guest Service Agent...
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Guest Service Agent
7 hours ago
Singapore Metropolitan Young Men's Christian Association Of Singapore Full timeRoles & ResponsibilitiesJoin Our Team at MYMCA's Hospitality DepartmentAre you passionate about delivering exceptional service and creating memorable experiences?At MYMCA, our Hospitality Department is committed to excellence, ensuring seamless operations and outstanding guest experiences.We are looking for a friendly and service-oriented Guest Service Agent...
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Guest Service Agent
1 week ago
Singapore TOLEDO INTERNATIONAL PTE. LTD. Full time**What’s the job?**: Guest Service Agents (GSAs) are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and...
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Guest Service Agent
3 weeks ago
Singapore CORIANDER LEAF PTE LTD Full timeRoles & ResponsibilitiesJob Description - ServerWe are looking for a vibrant energetic Guest Service Agent (GSA) who best represents the Coriander Leaf brand and fits into the restaurant team. Guest service is a vital part of a GSA's responsibility to manage guest's expectations to the fullest. GSA responsibilities include:ResponsibilitiesProvide ...
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Guest Service Agent
4 days ago
Singapore CORIANDER LEAF PTE LTD Full timeRoles & ResponsibilitiesJob Description - ServerWe are looking for a vibrant energetic Guest Service Agent (GSA) who best represents the Coriander Leaf brand and fits into the restaurant team. Guest service is a vital part of a GSA's responsibility to manage guest's expectations to the fullest. GSA responsibilities include:ResponsibilitiesProvide ...
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Guest Services Agent
3 weeks ago
Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express, you will be tasked to:Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication...
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Guest Services Agent
4 days ago
Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express, you will be tasked to:Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication...
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Guest Services Agent
7 days ago
Singapore MERCURE SINGAPORE BUGIS Full timeRole OverviewThe Reservations Agent is an integral part of our Front Office team at Mercure Singapore Bugis. In this role, you will be responsible for handling telephone enquiries, accepting reservations and inputting them in the computer system.About the JobYou will report directly to the Assistant Reservations Manager and work closely with Front Office and...
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Telephonist (Guest Services Agent)
2 days ago
Singapore THE REGENT SINGAPORE Full time**Descriptions** The Guest Services Agent (GSA) is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. As the first and last impression of the Hotel, this high profile department carries a special responsibility. As the voice of the hotel the GSA ensures that all communication...
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Senior Guest Service Agent
1 week ago
Singapore VALESIDE PTE LTD Full time**Job Highlights**: - Duty meal provided - Uniform and laundry services - Discounted rates at all 5000+ IHG hotels worldwide **Job Description**: Senior Guest Service Agent (SGSA)s are the key point of contact for our guests. They are reliable, highly motivated and multi-skilled employees who efficiently make reservations, answer calls/inquiries, provide...
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Guest Service Agent
6 days ago
Singapore DHI DOWNTOWN PTE. LTD. Full time**We are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the chance to work with a...
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Guest Services Agent/officer
6 days ago
Singapore THE PAN PACIFIC HOTEL SINGAPORE Full timeGuest Services Officer/Agent plays a primary role in sculpting a positive arrival and departure experience for all guests. Reception tasks and duties of a Guest Services Officer/Agent extend from check-ins, check-outs, cashiering and preparing daily reports. Guest Service Officer/Agent performs their daily duties and tasks to the highest standards at all...
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Guest Services Agent
7 days ago
Singapore KATONG HOLDINGS PTE. LTD. Full timeAre you ready to make the **SMART **career choice? Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options. As a Team Member at...
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Guest Services Agent
2 weeks ago
Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full timeBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action. As a **Guest Services Agent for Service Express **, you will be tasked to: - Operate telephone switchboard, process guest requests for wake up calls, and connecting and directing calls to the appropriate...
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Senior Guest Service Agent
5 days ago
Singapore VALESIDE PTE LTD Full timeRoles & ResponsibilitiesAbout the roleAs a Senior Guest Service Agent at Holiday Inn Express Singapore Orchard Road, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for all our guests. They are reliable, highly motivated and multi-skilled employees who efficiently make reservations, answer...
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Senior Guest Service Agent
4 days ago
Singapore VALESIDE PTE LTD Full timeRoles & ResponsibilitiesAbout the roleAs a Senior Guest Service Agent at Holiday Inn Express Singapore Orchard Road, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for all our guests. They are reliable, highly motivated and multi-skilled employees who efficiently make reservations, answer...