Sales Support Specialist

3 days ago

Singapore ABB Full time

**Sales Support Specialist - Customer Support**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
As a Sales Support Specialist - Customer Support, you will be responsible for providing internal and external customer support (e.g., technical, order assistance, payment-related assistance) and coordinate with relevant resources to have complete case ownership and to increase customer satisfaction. Reporting to Commercial Operations Manager, you will be ensuring the resolution of customer issues (e.g., order, technical, logistic, payment) by coordinating with sales, operations, supply chain management, and other internal and/or external teams. This position is based in Singapore.

**Your responsibilities**:

- Performing order to cash duties and ensure accuracy and on time basis of process
- Coordinating resolution with after-sales service and/or spare parts teams
- Recommending appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice) is in place
- Proactively informing customers about issue status based on inputs, and clarifies any questions
- Ensuring a positive customer experience throughout the entire process
- Preparing and analyzing regular statistics (e.g., forecast) using available tools and collecting relevant information
- Tracking regular target performance and provides results to management

**Your background**:

- Bachelor’s degree in the relevant field
- Minimum 2 years of relevant working experience as customer support role
- Should have SAP knowledge, MS Excel, Pivot tables
- A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines
- A collaborative, solution-focused approach and strong written and spoken communication skills

**Benefits**:

- Life insurance
- Flexible work practices
- Accident insurance
- Paid Parental leave (gender neutral)
- Sick pay

**More about us**:

  • Sales Support Specialist

    1 week ago

    Singapore beBeeAdministrative Full time $3,500 - $5,500

    Sales Support SpecialistWe are seeking a highly organized and detail-oriented Sales Support Specialist to join our team.

  • Sales and Support Specialist

    1 week ago

    Singapore UNOCLE PTE. LTD. Full time

    This is a full-time hybrid role for a Sales Support Specialist at Unocle Pte Ltd located in Singapore. The Sales Support Specialist will be responsible for managing and resolving customer issues and providing support to the sales team. They will act as the link between the sales team, customers, and suppliers, and will assist in managing customer accounts....

  • Sales Support Specialist

    5 days ago

    Singapore beBeeAdministrative Full time

    Sales Support Specialist We are seeking a highly organized and detail-oriented Sales Support Specialist to join our team.

  • Sales Support Specialist

    1 week ago

    Singapore Twilio Full time

    Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means...

  • Sales Support Specialist

    2 weeks ago

    Singapore beBeeAdministrative Full time $4,000 - $6,000

    Sales Support SpecialistAre you an organized and customer-focused individual with a passion for sales? Do you have excellent communication skills and the ability to work well under pressure?We are seeking a Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a key role in providing administrative support to our sales team,...

  • Sales Support Specialist

    1 day ago

    Singapore SHEARWATER PLANNING PTE. LTD. Full time

    To power the expansion into Southeast Asia, we are looking for a sales support specialist/corporate sales development specialist, starting ASAP based in Singapore, We are looking for an organized, efficient sales support specialist to be responsible for administrative duties and assisting the sales team for achieving the target. This role will be primarily...

  • Sales Support Specialist

    2 weeks ago

    Singapore beBeeAdministrative Full time

    Job Title: Sales Support Specialist This role is a vital component of our sales team, responsible for providing administrative support to drive business success.

  • Sales Support Specialist

    2 weeks ago

    Singapore beBeeSupport Full time $4,000 - $6,000

    Job OpportunityWe are seeking a skilled Sales Support Specialist to join our team. This role involves providing sales support and ensuring the smooth execution of sales processes.About the RoleThe Sales Support Specialist will be responsible for developing sales estimates, negotiating with customers, and following up on invoicing for completed work....

  • Sales Support Specialist

    2 weeks ago

    Singapore ASPIRE GLOBAL NETWORK PTE. LTD. Full time

    **Sales Support specialist We are working with a leading entertainment and sports agency and they are looking for a Sales Support specialist to join their growing team. In this role which is a mix of sales support, logistics, booking and admin, you will be responsible for providing administrative and sales support to the team, carrying out research, diary...

  • Sales Support Specialist

    1 day ago

    Singapore ABB Full time

    **Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...