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Product Consultant

2 weeks ago

Singapore KABUSHIKI KAISHA TABLECHECK SINGAPORE BRANCH Full time

**Customer Success**:Develop and manage all client onboarding activities from project kick-off, training, configuration, data migration and “System Live”.
- **Project Management**:Successfully and effectively manage implementation projects on schedule, and with high customer satisfaction; projects include implementation of different solutions including reservation, waitlist, & table management; POS, Payment Gateway, Call Telephony Integration, Voice Booking System & BI/Dashboard Reporting.
- **Account Management**:Collaborate directly with restaurants & hotels stakeholders to confirm goals, driving implementation of TableCheck at their venue and tailor configuration and communication toward those goals.
- **Product Guru **:Be a product consultant, able to help clients learn the platform effectively and optimize their utilization based off their business requirement.
- **Team Player**:Partner with Team Lead and Sales Representatives to support customers toward product adoption.
- 1+ years of experience working in challenging, customer-facing roles, ideally within the SaaS industry or hospitality technology
- Fresh Graduate Diploma or Degree in any field are welcome to apply.
- Outstanding written and oral communication skills
- Detail-oriented, strong critical thinking and problem-solving abilities
- Love to connect with people, love foods, love to travel.
- Positive & keen to learn attitude.
- Outstanding written and oral communication skills
- Detail-oriented, strong critical thinking and problem-solving abilities
- Love to connect with people, love foods, love to travel.
- Positive & keen to learn attitude.