Product Consultant
5 days ago
Customer Success: Develop and manage all client onboarding activities from project kick-off, training, configuration, data migration and "System Live".
Project Management: Successfully and effectively manage implementation projects on schedule, and with high customer satisfaction; projects include implementation of different solutions including reservation, waitlist, & table management; POS, Payment Gateway, Call Telephony Integration, Voice Booking System & BI/Dashboard Reporting.
Account Management: Collaborate directly with restaurants & hotels stakeholders to confirm goals, driving implementation of TableCheck at their venue and tailor configuration and communication toward those goals.
Product Guru : Be a product consultant, able to help clients learn the platform effectively and optimize their utilization based off their business requirement.
Team Player: Partner with Team Lead and Sales Representatives to support customers toward product adoption.
1+ years of experience working in challenging, customer-facing roles, ideally within the SaaS industry or hospitality technology
Fresh Graduate Diploma or Degree in any field are welcome to apply.
Outstanding written and oral communication skills
Detail-oriented, strong critical thinking and problem-solving abilities
Love to connect with people, love foods, love to travel.
Positive & keen to learn attitude.
Outstanding written and oral communication skills
Detail-oriented, strong critical thinking and problem-solving abilities
Love to connect with people, love foods, love to travel.
Fresh Graduate are welcome to apply.
Positive & keen to learn attitude.
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