Senior Account Director

**Job Title**: Senior Account Director

**Location**:Singapore

**A LITTLE BIT ABOUT THE ROLE**:
OLIVER is a global marketing agency. Our skilled creative talents are dedicated to high-profile clients and are based either onsite, near site or offsite in our hubs. OLIVER partnered with adidas in 2015 building out a language localisation team and since then we have launched 5 other teams spanning from shoot production to toolkit creation and we are now embarking on our biggest venture with them on building a centralised adaptation global team.

With an unmatched history and tradition of creating iconic products, consumer connections and experiences, adidas has been defining sport culture since the beginning. And they're not done. We are working with adidas to build a dedicated global centralised adaptation dedicated team, which will deliver all their global localised remastering and adaptation needs.

Our team will support adidas's global markets from our centralised offices as well as being onsite/nearsite with the clients in these markets. The support will span from ecomm, social, print and their retail content needs. This team will serve as adidas' bespoke global adaptation global agency, working at the heart of their business.

We are looking for people who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic.

Working in partnership with our client, adidas, the Senior Account Director leads the APAC client service team to deliver best practice and speed to market for adidas. The role delivers an exceptional level of strategic thinking in service delivery and driving efficiency through cross collaboration between teams, markets in the APAC region, and globally.

The Senior Account Director will be the escalation point in market and builds strong relationships with adidas at a senior level, becoming a trusted and valued advisor.

Reporting to the Group Account Director, the Senior Account Director oversees the team in market, a total of 7 team members from Junior Account Director to Account Executive level and works closely with production leads.

**WHAT YOU WILL BE DOING**:

- Work in true collaboration with the client to ensure strong overall client experience, a smooth running of the region with effective campaign planning. Understanding the nuances of adidas and the different BU's to deliver on different products and services.
- Own the oversight of the APAC region through 121s, weekly status meetings and connecting with senior adidas stakeholders to ensure client satisfaction is high
- Accountable for the delivery of high-level campaign plans working with the client to understand how best to deliver, as well as management reports for the account.
- Escalation point for your local markets, if client SLA's or internal SLA's and processes are not adhered to, or where there are process gaps. Ensure that these are captured along with a suggestion for improvement, and work with the Group Account Director, Operations Director and relevant Production leads to find solutions and rectify this.
- Line management of a team of up to 7 client service members, who may sit onsite with you or remotely in a different client hub.
- You will be working with our global stakeholders and providing insightful feedback. This role is key for connecting global and local teams.
- Negotiate to create win-win compromises with your client on behalf of your team members where needed
- You ideally need to come from a strong delivery background with an understanding of the process and nuances for delivering high volumes of adaptation work.
- Grow strong relationships with the 3rd parties, including their creative origination agencies, media agencies, printers etc. Being the central point to ensure we get the work from the creative agencies on time and deliver to the media agencies and printers to their timelines.
- A strong passion for sport and particularly for the adidas brand.

**WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE**:

- A hands-on Director, with proven experience of commercial running of accounts that can lead, develop and grow account teams
- Excellent client engagement skills with the ability to proactively organise, influence clients and build strong and effective collaborative working relationships at senior and mid-levels
- Be the key person in the region to build our model offering and identifying opportunity areas
- Identify and convert strategic solutions alongside the GAD / BD, that helps drive efficiencies and enhances our processes across the model
- Able to have the hard conversations with clients to ensure we get what we need from them to deliver on time and push back when needs be.
- Excellent account leadership skills with a developed production, visionary and creative judgment, strategic thinking on delivery and asset sharing between markets, talent management, commercial acumen and business growth.
- Solution driven, can j