Site Reliability Engineer Intern

1 week ago

Singapore Rekuten Global Full time

Job Description:
About Rakuten Asia Pte. Ltd.

Rakuten Asia is the Regional Head Office of Asia. It comprises various business verticals, including Rakuten Capital, Rakuten Marketing, Rakuten Rewards, Asia Tech Development Unit, Rakuten Institute of Technology and Global Marketing Office. Our office, Crimson House Singapore, is located at CapitaGreen. It houses Rakuten’s sister companies such as Rakuten Travel, Rakuten Insights, Rakuten Viki and Rakuten Viber.

About Rakuten Group, Inc.

Rakuten is Japan’s leading Internet services company, the largest e-commerce company in Japan, and the third-largest e-commerce marketplace worldwide with a combined membership of almost 1.3 billion. Rakuten has 70+ businesses and services spread across 30 countries and regions worldwide. Our global footprint starts from Japan to Asia, the Americas and Europe with a wide portfolio of services. Rakuten is an Eco-system of online services, providing a variety of consumer and business-focused services, including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports.

The team’s overall mission is to boost up each business unit’s revenue by standardizing operations, maximizing productivity, and providing high-quality service to our customers (internal/external).

Responsibilities:

- Design, develop SLA, SLO, SLI of services within the department, work collaboratively with business service units.
- Will be working on an ongoing project automating manual processes/procedures.
- Involve in the automation of routine manual production/non-production operations using technologies like Ansible, Chef, etc.
- Always improve the system’s performance / reliability.
- Working collaboratively with JP / IN / SG stakeholders including developers and Project / Product managers.

Nice-to-have:

- Shell scripting is an added advantage.
- Knowledge in Python & Ops technologies, including Ansible, Chef, Prometheus, Grafana.

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