Executive Lounge Supervisor
4 days ago
As Executive Lounge Supervisor, you’ll be responsible for the aspects of the Club Lounge function to deliver a memorable service that makes our VIP or Rewards guests feel at home. You will assist the Club Lounge Manager in supervising, guiding and coaching the Club Lounge team members to achieve operational efficiency in the Club Lounge.
**A little taste of your day-to-day**
Every day is different, but you’ll mostly be:
- Assisting Club Lounge Manager to oversee day-to-day operations to deliver high level of service for our guests consistently
- Retrieving guest arrival report from Merlin and liaise with F&B team on amenities, room blocking as per guests’ preferences
- Maintaining cashier float, ensure accurate daily report of money received and performs audit balances in accordance to accounting policies and procedures
- Maintaining standard of behaviour, appearance, and attitude in accordance with the hotel’s brand
- Conducting daily beverage inventory and other inventories as required by management prior to closing the Club Lounge for the day
- Greeting all guests in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
- Coordinating with other departments to provide excellent service delivery
- Attending to guest’s complaints, inquiries, and requests and if there is a complaint that needs assistance, refer to the Club Lounge Manager or the Duty Manager
- Preparing buffet set-up for breakfast and evening cocktail and providing host or hostess service to our club paying guest at the Club Lounge
- Ensuring proper decorations and food are displayed in order
- Maintain the overall cleanliness of the Club Lounge and pantry area
**What we need from you**
- A minimum qualification in GCE O levels
- At least 2 years of relevant work experience
- Fluency in spoken English language. Knowledge in an extra language skill would be great, but not essential
- Motivated individual with a friendly personality
- Strong knowledge on Singapore and places for recommendation to business travellers/ tourists in creating a memorable hotel experience for them
- Strong interpersonal skills
**What you can expect from us**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
**Salary**: $2,600.00 - $2,900.00 per month
Work Location: In person
-
Lounge Attendant
6 days ago
Changi Airport, Singapore AAPC SERVICES PTE. LTD. Full time1 year exp **Roles & Responsibilities** **Overview of Duties** - Providing friendly and efficient food and beverage service that meets the guests’ expectations. **Main Responsibilities** - Ensure excellent and professional service at all times. - Perform the tasks of order taking and maximize sales opportunities through knowledge of product. Ensure...
-
Restaurant Supervisor/duty Manager
2 weeks ago
Changi, Singapore Agensi Pekerjaan AE Groups Sdn Bhd Full time**Remarks**: - Company primarily manages the VIP lounge services at the airport and is currently seeking a restaurant supervisor. - Job Duties and Requirements: Mainly responsible for restaurant management, coordinating staff, and task allocation. Full English communication skills are required. - Benefits: Annual leave and sick leave according to labor...
-
Housekeeping Attendant
2 weeks ago
Changi Airport, Singapore JET QUAY PTE. LTD. Full time1 year exp **Roles & Responsibilities** **Key Tasks/ Primary Responsibilities**: - Provide excellent clean environment to passengers - Handle cleanliness and housekeeping tasks in the premises including washrooms, office, kitchen and the lounge - Provide courteous and efficient service to assist every guests’ requests - Any other duties assigned by...
-
Head of Operations
2 weeks ago
Changi, East Region, Singapore Plaza Premium Group Full time $90,000 - $120,000 per yearPlaza Premium Groupis the global leader in airport lounges and hospitality With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to...
-
Restaurant Supervisor
4 days ago
Changi, Singapore Manna Pot Catering Full time**Role Requirements** - Conduct departmental daily briefings to ensure that all pertinent information is well received by team members. - Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards. - Build a good relationship with guests or regular patrons....
-
Production Executive
6 days ago
Changi, Singapore boxgreen Full timeIf you are looking for a unique working experience & a job that gives you fulfillment, this is the perfect job for you! Boxgreen works with Yellow Ribbon Project to offer training programmes and employment opportunities to ex-offenders. Our snacks are packed in the changi prison workshop by beneficiaries of the Yellow Ribbon Project, to enhance their skills...
-
Administrative Executive
4 days ago
Changi, Singapore Soilbuild Group Holdings Ltd Full timeProvide administrative support to the marketing & leasing team by preparing tenancy and/or sales agreements, as well as input and update tenants and tenancy details. - Assist in all marketing, sales and leasing activities including online and social media platforms. - Follow up on contractual documents, mass mailing letters & reminders as well as preparation...
-
Administrative Executive
2 weeks ago
Changi, Singapore Soilbuild Group Holdings Full time $4,000 - $6,000 per yearProvide administrative support to the marketing & leasing team by preparing tenancy and/or sales agreements, as well as input and update tenants and tenancy details. - Assist in all marketing, sales and leasing activities including online and social media platforms. - Follow up on contractual documents, mass mailing letters & reminders as well as...
-
Receptionist
6 days ago
Changi, Singapore Peoplebank Singapore Pte Ltd Full time**Changi, able to work on shift basis (allowances available)** We are looking for a Client Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult...
-
Production Executive
1 week ago
Changi, Singapore BoxGreenCo Full timeIf you are looking for a unique working experience & a job that gives you fulfillment, this is the perfect job for you! Boxgreen works with Yellow Ribbon Project to offer training programmes and employment opportunities to ex-offenders. Our snacks are packed in the changi prison workshop by beneficiaries of the Yellow Ribbon Project, to enhance their skills...
