Operations Executive

Location: Ang Mo Kio- Job Category: Ancillary Support- Posting Date: 3 Sep 2024**Responsibilities**:

- Assist the OM to plan deployments and ensure preventive maintenance schedules are executed accordingly to schedule for all building facilities
- Monitor the efficiency and warranty period of all building facilities, machines, and equipment
- Conduct routine inspections/observations within the building to ensure safety guidelines and government regulations are complied with
- Track and ensure various building facility licenses are obtained before its expiry
- Conduct routine inspections/observations on cleaning/landscaping activities to ensure safety guidelines and government regulations are complied with
- Assist the OM to manage external vendors for the provision of supplies and services (Hard FM, Soft FM, Security, Linen and laundry, Kitchen and Meals, equipment management etc.)
- Assist the OM to supervise the works of vendors to ensure that works meet contractual requirements and comply with health and safety regulations
- Ensure relevant vendors’ training and vaccination records are submitted and retained for audit purposes
- To track and monitor biomedical equipment servicing, ensuring that servicing is carried out according to the Biomedical Equipment (BME) and Rehab Equipment Master schedule
- Assign job requests for preventive maintenance and repairs and ensure they are completed in a timely manner and maintain repair work documentation and maintenance schedules
- Stand-in/plan for coverage of technician/ Facilities Assistance duties when there is manpower shortfall
- Perform the role of as Site Incident Controller (SIC) of the Company Emergency Response Team (CERT), lead the Response Team to perform Incident Management, Fire-fighting Response and HazMat Response, and to maintain and update Fire Evacuation Plan, and conduct fire drills as required
- To work with the Fire Safety Manager to conduct two (2) fire drills per year. This is to ensure the preparedness of key personnel and effectiveness of fire detection and firefighting equipment
- To work with the Fire Safety Manager to conduct fire safety training to staff and talk on fire safety to new employees during the orientation programmes
- Assist the OM to communicate and execute the Workplace Safety and Health (WSH) policy and programmes to staff and onsite service providers
- Assist the OM to prepare for and facilitate the Pandemic Outbreak exercise
- Assist the OM to manage the card access system, staff building access rights, including issuance of access cards and facilitating the collection of replacement fees for loss/ damaged card
- Assist the OM to manage the Security vendor and the deployed Security Officers
- To carry out reporting and investigation of security incidents
- Assist the OM to supervise Facilities Assistants and Security to ensure key presses are well-maintained and updated
- Assist the OM to manage the meal provider vendor and kitchen staffs and to ensure all kitchen equipment maintenance records are updated.
- Prepare statistical and operations reports
- Participate in Quality/Process Improvement projects, which may include reviewing and incorporating technology or innovative solutions to enhance operations
- Develop Standard Operation Procedures (SOP) for Operations
- Any other duties as assigned by ED and/or OM.

**Job Requirements**:

- Degree in Healthcare Management/ Building/ Estate Management/ Engineering or equivalent
- Minimum 1-2 years of relevant experience
- Proficient in MS Office Word, Power Point and Excel
- Good interpersonal, communication and organizational skills
- Good command of English both verbal and written
- Able to work independently and with teams
- Meticulous and pro-active

(a) SIC/CERT certification

(b) FSM certification