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Community Developer

2 weeks ago

Singapore Ubisoft Full time

Company Description**
CREATOR OF WORLDS**

Ubisoft’s 20,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent has brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

Since opening its doors in 2008, Ubisoft Singapore has become the biggest AAA game development studio in Southeast Asia. The 500-strong studio is home to 35+ different nationalities focused on delivering ambitious gaming experiences to our players. Ubisoft Singapore has been contributing to all the Assassin’s Creed® titles since Assassin’s Creed® II. It innovated within the franchise as the studio behind the naval battle gameplay and water technology in Assassin’s Creed® III, Assassin’s Creed® IV Black Flag® and most recently in Assassin’s Creed® Valhalla. Its expertise in AAA and live operations, combined with a passion for naval gameplay, pushed the team to lead the development of Skull and Bones revealed at E3 in 2017.

To note: UBISOFT Singapore will be prioritizing applicants who have a current right to work in Singapore, and do not require Ubisoft's sponsorship of a visa.

Job Description**
YOUR DAILY ADVENURE**

The Community Developer will deploy the community strategy of Skull and Bones, building connections between the community of players and the games' development team, developing a multi-channel strategy, creating the right messages and assets for our audience. The Community Developer acts as a conductor, he/she leads and ensure a good internal communication relying on the Community Team. You will also work with several of our services at an international level, including the teams handling PR, Events, Business and Development, to make sure the community re voiced for all aspects related to marketing and game development. You will report to the Community Development Group Manager & work closely with one Community Developer.

You will work alongside the development team in close collaboration with the Brand team, on-site at our studio in Ubisoft Singapore
**WHAT YOU WILL DO**

COMMUNICATION STRATEGIST
- Deploy a global community strategy for the game, directed to both core players & casual players and adapted to our challenges with a specific focus on Social Media & Streaming;
Create the Social Media editorial line directed at the community to support retention & engagement
- Ensure the production of Social Media assets - in collaboration with the development teams and the Community Managers - such as videos, static assets, livestreams, interviews, etc.;
- Run internal & external live streaming, including run of show and animation. Be one of the potential faces of our community team;
- Provide technical support as required via OBS & other streaming software skills;
- Co-ordinate events involving the Studio: livestreams, fan visits, live chats with the dev team, tournaments
- Build post-Mortems & data analysis to better tailor & adapt our content;
- Follow Social Media trends & ongoing benchmark of our competitors;
- Become an expert on all top gaming Streamers/YouTube personalities. Regularly follow their streams/videos;
PROJECT COORDINATOR
- Working with Community Managers assigned to your game to ensure successful deployment of your strategy’s tactics, as well as supporting them in their conversations with the community;
- Promote our community strategic streaming objectives to all internal key stakeholders to ensure they understand our goals;
- Working with other customer-focused teams (Customer Support, Community Engagement, etc.) to support providing a quality player/consumer experience;
- Accompanying the subsidiaries in the EMEA (Europe, Middle East, Asia) and NCSA (North, Central and South America) zones during deployment of the community strategy.

Qualifications**
WHAT YOU BRING**
- Experience in digital marketing with digital creation (videos, photos, articles, livestreams, podcasts, etc.) is valuable;
- Experience managing fan sites or official forums is a bonus;
- You have excellent knowledge of social media platforms (Discord, Reddit, Facebook, Twitter, etc.);
- You know how to communicate effectively with different levels of management (you are at ease when presenting your work / plans to top management);
- You have excellent interpersonal and communication skills and passion for video games is a big plus.

Additional Information**
WHAT YOU’LL ENJOY**

**JOIN THE SQUAD**

Making games is