Customer Service Assistant

**Responsibilities**: - Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily **Requirements**: - Able to communicate fluently In English and at least one other language to attend to non-English speaking customers - Prior experience in Call Centre environment is preferred - Possesses a customer service...

**Responsibilities** - Manage inbound outbound calls in a timely manner - Follow SOPs when handling different topics - Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers - Keep records of all conversations in Operation Centre databases - Meet...

**We are hiring Part-Time Customer Service Officer (E1 CSO) EnergyOne Gyms - SAFRA Mount Faber** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...

**We are hiring Part-Time Customer Service Officer (E1 CSO) EnergyOne Gyms - SAFRA Mount Faber** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...

**Responsibilities**: - Assist to obtain HSA approval for drugs and medical device before import - Update permit approval in system - Uploading of approved permits to OneDrive and our ERP system - Assist in RMP Programme - data entry and compilation of monthly reports - Provide prompt and accurate quotations for customers’ orders - Submission of...

Job Overview:We are looking for a dedicated Customer Service Agent to handle inbound and outbound calls related to car park issues, as well as other services such as waste management and public cleaning. The ideal candidate should be an active listener with excellent problem-solving skills, able to maintain professionalism while assisting customers,...

**Responsibilities**: - Providing assistance in answering inquiries and resolving issues (through the carpark intercom calls) - Assigning feedback and complaints to Mobile Parking Wardens and Site Managers - Monitoring the car park systems, ensuring their functionality and escalating issues to the Site Manager - Providing assistance in generating and...

**Roles and Responsibilities**: - Ensure and upkeep the service level to the clients and resolving their daily needs and requirements - Lead and manage the assigned teams in daily operations ensuring resources are optimised with accurate, timely and smooth delivery and tracking of cases and services - Effectively handle and manage customers’ escalations...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Upcoming Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to...

**Job Overview**:** **Key Responsibilities**:** - Handle **inbound and outbound** calls related to car park issues and other services. - Provide **calm and professional** support to drivers, even in challenging situations. - Log customer inquiries, issues, and resolutions accurately in the system. - Coordinate with internal teams to resolve parking or...