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Senior Deals Desk Analyst
2 weeks ago
**Work Styles at Zoom**
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
**About Us**
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
- You have excellent communication, organizational, time management and analytical skills. You have a positive, “can do'' attitude, and are ready to jump in and make things happen. You excel in a fast-paced environment and exceed goals. When something isn’t working, you shift gears quickly, and come up with a new approach and renewed energy to tackle any challenge. Based in the APJ region, this position will be part of the Deal Desk function.
**Responsibilities**:
- Be the trusted advisor to the sales team, collaborating on pricing, product, and commercial terms for non-standard transactions
- Collaborate with regional Sales leadership and Account Executives to develop pricing strategies, dynamic Excel models, and terms sheets as part of the proposal building process primarily for Enterprise and Strategic Accounts
- Maintain a holistic view of a deal during contract negotiations; drive internal stakeholder discussions and alignment on customer concerns or key business issues that arise during negotiations to help move deals forward
- Partner with the revenue team to review or address revenue recognition concerns for non-standard deal structures
- Reviews, interprets and confirms contract terms and conditions; works closely with finance and legal teams to ensure all contracts are accurate.
- Responsible for drafting, modifying and finalizing contracts, including new and add-on business.
- Review and partner on order booking & fulfilment processes within Salesforce & billing system
- Develop robust and repeatable deal processes; identifying process improvement, automation and sales training opportunities
- Provide sales training and enablement of quoting, pricing and processes
- Lead and assist with other special projects, as needed.
**Experience**
- Bachelor’s Degree in Business, Economics, Accounting or Finance
- 5+ years of progressive experience in Deal Desk or similar position
- Experience with Salesforce, CPQ or other quoting tools
- Basic Knowledge of revenue accounting pronouncements
- Skilled in drafting commercial terms and understanding of deal economics
- Proficient with MS excel and PowerPoint
- Solid organizational skills with the ability to manage priorities and execute in a fast-paced environment with attention to details
- Team player and effective communicator with all levels of management and cross functional organizations.
- Experience with working in APJ market, understand cultural nuances and market expectations.
- Excellent communication in English and proficiency in Japanese preferred.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.
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