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**Job Summary**
To provide a consistent housekeeping service to restaurants, public areas and circulatory areas that meets the hotel’s standards for cleanliness and presentation.
**Responsibilities**:
- Clean and maintain areas of responsibility according to set standards and procedures.
- Conduct frequent checks and clean all public areas, and replenishing amenities as required.
- Ensure guests’ requests are promptly and courteously met.
- Report any damage or malfunction in hotel areas to Team Leader.
- Maintain equipment and tools, ensuring a proper state of cleanliness and repair.
- Maintain a daily productivity report.
- Attend daily briefings with Team Leader and take on daily assigned tasks.
- Report lost and found articles to the housekeeping office immediately.
- Handle guest complaints and report them to Team Leader immediately.
- Report unusual behaviour/activities and defects in floors/public areas to Team Leader.
- Comply with hotel’s health, safety and hygiene policy.
- Adhere to personal grooming and hygiene standards.
- Attend meetings and training sessions as required.
- Performs any other duties as may be assigned from time to time by Management.
- Receive training in functions and operations of related departments/sections to facilitate subsequent transferability between departments/sections and to provide greater promotional opportunities.