Senior / Patient Service Associate, Specialist

1 week ago


Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

**Job Purpose**
As a Patient Service Associate, you will deliver friendly, efficient customer service and build positive relationships by creating a warm and welcoming atmosphere for all patients. You are the key personnel in helping patients navigate through our healthcare systems, resolve their queries, promote and educate health services and provide excellent patient care and satisfaction. You will work closely with healthcare professionals in an inclusive and collaborative workspace to propel NUHS service excellence to a higher level.

**Duties and Responsibilities**
- Assist patients with registration and payment via app and self-service kiosk.
- Ensure effective coordination of care in providing a pleasant patient experience journey at outpatient services.
- Provide chaperone assistance and assist in simple clinic procedures in the consultation room.
- Assist in administrative and technical support in teleconsultation services.
- Provide a pleasant environment in ensuring operational readiness of clinic in overall décor, cleanliness, updated materials, etc.
- Participate in service quality initiatives.

**Requirements**:

- Minimum GCE “N” Levels. Fresh diploma graduates are welcome to apply.
- Proficient in computer skills.
- Team player with good interpersonal and communication skills.
- Pleasant and friendly disposition.
- Possess service-oriented mindset and proactive in engaging with people.
- Able to multi-task and work in a fast-paced environment.



  • Singapore QUANTUMSYS TECHNOLOGIES PTE. LTD. Full time

    As a Senior/ Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Responsibilities**: - Ensure overall décor and cleanliness in the clinic, and that daily...


  • Singapore People Profilers Full time

    **Job Description**: As a Senior/ Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Responsibilities** - Ensure overall décor and cleanliness in the clinic,...


  • Singapore SingHealth Group Full time

    Changi General Hospital Pte Ltd **Senior / Patient Service Associate, Specialist Clinics Operations**: - Job Category: Ancillary - Posting Date: 12 Dec 2024 **Responsibilities**: - Responsible for effecting clinic session changes in system, liaising with different stakeholders to manage patient appointments, as well as other administrative duties - Meet...


  • Singapore Singapore General Hospital Full time

    You will provide prompt and quality front-line services to patients. You role will involve registration and scheduling appointments for patients and collecting of payments from patients. You will also assist nursing and clinical staff with patients related activities and provide clerical support to the department. You will also be trained to perform oral,...


  • Singapore NTUC Health Full time

    COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...


  • Singapore NTUC Health Full time

    COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    As a Senior / Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Responsibilities**: Ensure overall décor and cleanliness in the clinic, and that daily...


  • Singapore FARRER PARK SURGERY PTE. LTD. Full time

    **Patient Service Associate** We are looking for a team player with a passion in healthcare to provide a quality patient experience with our team. **Responsibilities**: - Provide excellent front-line customer service to our patients and meticulous administrative support in our surgical specialist clinics. - Provide assistance to doctors and patients in...


  • Singapore FARRER PARK SURGERY PTE. LTD. Full time

    **Patient Service Associate** We are looking for a team player with a passion in healthcare to provide a quality patient experience with our team. **Responsibilities**: - Provide excellent front-line customer service to our patients and meticulous administrative support in our surgical specialist clinics. - Provide assistance to doctors and patients in...


  • Singapore Institute of Mental Health Full time

    -Family Group: Ancillary The Senior Patient Service Associate (Assistant Supervisor/ Supervisor) assists the block and wards nursing supervisors to perform administrative cum operational duties, including leading and managing a team of Patient Service Associates (PSAs). - Orientates and precepts new PSAs - Supervises new and junior PSAs - Oversees PSAs'...


  • Singapore National Skin Centre(S) Pte Ltd Full time

    -Family Group: Ancillary **Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic?** As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health...


  • Singapore NATIONAL HEALTHCARE GROUP PTE LTD Full time

    Roles & ResponsibilitiesKeen to provide quality customer service to patients and support services at various service touch points in a polyclinic?As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.You...


  • Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed **is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a Patient Service Officer to be part of the Specialist Outpatient team. - Perform registration: key in patients’ data and register in the system. - Generate bill...


  • Singapore SBCC WOMEN'S CLINIC PTE. LTD. Full time

    **Patient Service Associate (Specialist Clinic)** **Responsibilities**: - To assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department. - Perform front desks duties - attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and...


  • Singapore NUHS Regional Health Services Office Full time

    Patient Services Associates play a crucial role in ensuring the smooth transition of patients with well-controlled chronic conditions from Specialist Outpatient Clinics to primary care partners in the community.This initiative aims to improve the healthcare system by providing quicker access to acute care resources and alleviating pressure on acute hospital...


  • Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time

    **StarMed **is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a **Patient Service Officer **to be part of the team. - Perform registration: key in patients’ data and register in the system. - Generate bill estimation form. -...


  • Singapore National Healthcare Group Polyclinics Full time

    -Family Group: Ancillary **Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic?** As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health...


  • Singapore SPECIALIST CARE GROUP PTE. LTD. Full time

    SPECIALIST CARE GROUP PTE LTD Job details: Patient Service Officer/ Clinic Assistant Salary $2,500 - $3,000 a month Job type Full-time (5.5days/week) Job Scope Clinical and administrative duties including phone enquiries, registration, patient appointment scheduling, booking of referrals/ investigations, billing and insurance claims. Perform basic...


  • Singapore NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD Full time

    **Career in the Hospital Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At NUH, we are driven by a shared purpose - to lend a helping...


  • Singapore CHANGI GENERAL HOSPITAL PTE LTD Full time

    Provide excellent frontline customer service to our customers and meticulous administrative support in the Specialist Outpatient Clinics - Responsible for registration, payment collection, appointment scheduling, offering advice on hospital charges and services, as well as other administrative duties - Conduct basic patient assessments such as height and...