Director/svp Sr. Group Ops Manager, Aml Operations

The Global Banking & Global Markets Anti-Money Laundering (GB & GM AML) organization is a central control function which governs, facilitates, and oversees the end-to-end AML program across all GB & GM businesses and jurisdictions globally and manage AML risks by implementing and executing processes and controls.

High Risk Detection Group is part of AML Operations. High Risk Detection Group support Global Banking (GB) and Global Markets (GM) LOB to detect high risk within business through ongoing monitoring and due diligence. This is managed through 3 Centre Of Excellence (COEs) - AML Screening, Client Activity Monitoring and Enhanced Client Due Diligence.

This role is to lead High Risk Detection Group in APAC supporting GB and GM LOB. High Risk Detection Group a global team based in United States of America, United Kingdom, Singapore, India (GBS) and vendor contractors. Associates based in Singapore will directly report into this role.

**Your background**

**Required Skills**:

- Strong executive presence and communication skills
- Working knowledge of Banking & Global Markets products and/or Regulation based Ops processes and/or high volume/large scale back-office operations
- Ability to manage team across different sites and locations; direct and matrix reporting environment
- Ability to manage multiple and competing priorities; Execution-oriented with ability to quickly organize work and execute with speed
- Detail-oriented, while still being able to see the big picture; quickly makes connections and thinks ‘enterprise’
- Organizationally savvy and strong influence skills; can work across organizational lines and regions to gain consensus and buy-in from senior stakeholders; leverages relationships to influence outcomes and drive decisions
- Ability to lead across multiple lines of business to orchestrate cohesive risk & controls oversight and process management.
- Ability to partner with, establish credibility with and influence internal and external key stakeholders in a heavily matrixed environment
- Highly collaborative, execution driven and works through influence and engagement; ability to bring multiple stakeholders together, directly address issues to reach consensus & decisions
- Demonstrates personal courage.
- Strategic Planning and Implementation experience

**Desired Skills**:

- Working knowledge of Global Banking & Global Markets and applicable systems/tools
- Process improvement and six-sigma and/or data analysis experience
- Bachelor’s degree in related field or equivalent experience
- ACAMS accreditation

**What you can expect**
- APAC AML High Risk Detection manager owns delivery of timely, accurate and completeness of AML Screening, Client Activity Monitoring and Enhanced Client Due Diligence process with 100% adherence to laws, rules and regs; procedures and controls.
- Owns the Process, Risk, and Control inventory (PRC), the underlying metric/control testing, and the reporting/escalation of the results.
- Establish effective controls within processes (Quality Assurance), perform reviews, and test/monitor the effectiveness of controls
- Monitor daily staffing, SLA performance, key controls
- Engage with senior stakeholders to identify issues and/or control improvements for remediation.
- Accountable of internal, external and regulatory queries and responses driven from APAC regional audits and exams as well as GFC testing
- Lead, integrate and drive strategy and change efforts across globally with High Risk Detection executives
- Lead, develop and direct team members in all aspects of High Risk Detection Group Responsibilities

**What you will do**
- Review management metrics and assess timelines and quality of AML Screening, Client Activity Monitoring and Enhanced Client Due Diligence deliverables. This will cover all APAC jurisdictions which are executed by global teams
- Manage team performance. Conduct performance reviews according to enterprise process for direct reports and provide performance feedback on matrix reports.
- Provide executive approval for newly identified SPF PEP due diligence in the region
- Review escalations from relevant operational partners in onboarding, refresh or enhanced due diligence to and drive timely resolution
- Review and provide approval on response to queries from audit or exams, and or / Testing process
- Review AML/CFT regulatory change pipeline for APAC jurisdictions and assess impact to Screening process
- Represent Screening as well as High Risk Client portfolio in APAC region in relevant governance forums
- Identify areas of opportunity for continuous improvement and drive strategic changes on potential risk concerns identified

**About Bank of America**

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500