Community Lead

3 days ago

Singapore THE WORK PROJECT MANAGEMENT PTE. LTD. Full time

**Job Highlights**:

- 5-Day work week
- Growth and development opportunities

**Job Description**:
The Work Project is looking for talented and passionate Community Lead. These full time positions are based in Singapore and will report directly to the Head of Operations.

**Duties & Responsibilities**:
**Standard Bearer**:

- Perform the role of “Standard Bearer”, ensuring that each criteria of The Work Project brand identity, mission statement, brand promises and values are communicated, understood, achieved and maintained by service staff.
- Directly responsible for recruitment, interviewing, hiring and training employees; planning, assigning, delegating and directing work; developing talent; appraising performance; addressing complaints and resolving problems.

**Sales and Marketing**:

- Responsible for the commercial success of The Work Project, producing results that meet or exceed the company’s annual budget.
- Manage center sales and marketing activities; directly generate and manage leads and pipeline, directly manage existing client renewals, expansions and services upsell; and documenting deals; reasonably delegating associated tasks to the team, where required.
- Where required, assist the HOD to manage any matters pertaining to center sales and continuously propose ideas to develop and optimize lead generation.

**Third-Party Relationships Management**:

- Manage all vendor relationships directly, including pricing, contracts and performance
- Delegate procurement for operating items, ensuring that appropriate stocking and cost control measures are implemented.
- Directly manage relationship with the CapitaLand Property Management Team for building related issues; and reasonably delegate or escalate associated tasks, where required.
- Where required, assist the Director to manage relationship with existing and potential third-party partners; and continuously propose ideas to develop and execute new partnerships which are beneficial to the business.

**Meeting Space Management**:

- Directly responsible for the overall management of the meetings business, ensuring best practices and standards are met by all team members.
- Directly responsible for interfacing with prospective/confirmed meeting organizers to ascertain and deliver client requirements; and reasonably delegating associated tasks to the Associate Community Manager, where required.

**Co-Working Space Management**:

- Directly responsible for overall management of the Co-Working Space, ensuring best practices and standards in the Operating Manual are met by all team members.
- Directly responsible for maintaining applicable preventive maintenance programs to protect the physical assets of The Work Project; and reasonably delegating or escalating associated tasks, as required.
- Directly responsible for implementing systems and policies in order for operations to comply with applicable laws, government and building rules and regulations; and reasonably delegating or escalating associated tasks, as required.
- Directly responsible for all client matters, including move-in, move-out, and client communications; and reasonably delegating associated tasks to operations teams, as required.
- Directly responsible for developing and executing the community events calendar, including weekly happy hours and others; and reasonably delegating associated tasks to operations teams, as required.
- Responsible for overall supervision of House Rules, acting as the manager-on-duty should any matter require escalation.
- Responsible to prepare and review monthly reports and to complete a monthly accounting work review, focusing on centre performance vs. forecast and variances to budget

**Experience & Requirements**
- College graduate or diploma holder in any field of studies.
- At least 4 to 5 years experience in hotel management, customer management or co-working space.
- Possess a good communication skills and leadership skills
- Passion for customer service oriented business operation and experience in hotels (front office, guest relations or F&B) or serviced offices or co-working spaces is required
- Must have strong verbal and written communication skills in English
- Able to do multi-tasking, demonstrate integrity, dependability, responsibility, punctuality, self-awareness, team player work ethic, and empathy
- Basic computer skills in Word, Excel, Powerpoint
- Basic sales experience would be preferred

**What do we offer?**
- Competitive salary & benefits package plus guaranteed bonus scheme
- Cross exposure in future locations

  • Communications and Partnerships Team Lead

    4 weeks ago

    Singapore New Life Community Services Full time

    Roles & ResponsibilitiesNew Life Community Services is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in their community and society.The Communications and Partnerships (C&P) Team Lead reports to the Director of Marketing, C&P. He/she is responsible...

  • Communications and Partnerships Team Lead

    4 weeks ago

    Singapore New Life Community Services Full time

    Roles & ResponsibilitiesNew Life Community Services is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in their community and society.The Communications and Partnerships (C&P) Team Lead reports to the Director of Marketing, C&P. He/she is responsible...

  • Communications & Partnerships Team Lead

    3 days ago

    Singapore New Life Community Services Full time

    The Communications and Partnerships (C&P) Team Lead reports to the Director of Marketing, Communications & Partnerships. He or she is responsible for driving communications efforts and supporting fundraising initiatives. **Roles & Responsibilities**: - Strategic Communications & Branding - Develop and implement a master brand corporate identity for New...

  • Team Lead

    2 weeks ago

    Singapore Presbyterian Community Services Full time

    Roles & ResponsibilitiesIntegrated Community Care Provider (ICCP) Team LeadThe ICCP Team Lead will be responsible for the startup preparation and groundwork for ICCP operations to our assigned subregion. He will eventually lead the team of care assessors and oversee the smooth operations of the ICCP to achieve the desired vision (common senior experience,...

  • Assistant Manager, Community Relations

    4 weeks ago

    Singapore Epworth Community Services Full time

    Roles & ResponsibilitiesThe Assistant Manager of Community Relations plays a vital role in advancing Epworth's mission to build and sustain strong connections with donors, partners, volunteers, and the wider community. Together with the Manager of Community Relations, this role involves leading the Community Relations team in the strategic planning and...

  • Assistant Manager, Community Relations

    4 weeks ago

    Singapore Epworth Community Services Full time

    Roles & ResponsibilitiesThe Assistant Manager of Community Relations plays a vital role in advancing Epworth's mission to build and sustain strong connections with donors, partners, volunteers, and the wider community. Together with the Manager of Community Relations, this role involves leading the Community Relations team in the strategic planning and...

  • Community Development Executive

    2 days ago

    Singapore City Harvest Community Services Association Full time

    Reports to Community Development Team Lead. **Work with Community Development Team Lead to**: a) plan and execute outreach strategies to seniors in current and new estates, including organising Active Aging Programmes (AAPs) in community/partner spaces outside of House of Joy centres. b) partner with community agencies c) administrate and keep proper...

  • Marketing and Communications Lead

    4 days ago

    Singapore Perennial HR Full time

    Job Overview">The Perennial HR hospitality group is recruiting a highly skilled Senior Marketing and Communications Manager to oversee promotional efforts for one of their leading hotel properties. This role requires a talented individual with experience in steering media and communication objectives, developing comprehensive marketing strategies, and...

  • Executive - Communications (Beyond The Label)

    2 days ago

    Singapore TOUCH COMMUNITY SERVICES LIMITED Full time

    **Key Responsibilities**: - Assist the BTL Campaign Lead in developing and implementing data-driven integrated campaigns to achieve specific marketing objectives - Create engaging and informative content across various online and offline platforms - Analyse social media performance metrics to identify areas for improvement and optimise content strategy -...

  • Corporate Communications Lead

    4 days ago

    Singapore SembWaste Pte Ltd Full time

    About the Role:The Corporate Communications Lead will lead the development and implementation of effective communication strategies to elevate our brand and messaging. This includes planning and executing external and internal communication campaigns to enhance our brand visibility and reputation.Key Responsibilities:• Develop and implement communication...

  • Social Worker

    4 weeks ago

    Singapore RIVERLIFE COMMUNITY SERVICES LIMITED Full time

    Roles & ResponsibilitiesSocial Worker & Community WorkerRiverLife Community Services (RCS) is seeking a Social Worker / Community Worker who is passionate about supporting and empowering families in need. Through our programmes, RCS aims to build loving and resilient families by providing the necessary support and resources for individuals to thrive.Key...

  • Lead, Marketing Communications

    4 days ago

    Singapore Nanyang Technological University Full time

    The NTU University Advancement Office (UAO) supports the University's giving mission by fostering meaningful relationships and strategic partnerships with philanthropists, alumni, business community partners, corporations, foundations, and friends that result in goodwill and philanthropy towards education and research that underpin a shared sustainable...

  • Marketing & Communications Lead

    3 days ago

    Singapore TERRA SG PTE. LTD. Full time

    We are looking for a self-motivated and talented marketing & communications lead to work on our sustainability content & communications. In this position, you will be in charge of the marketing & communications outcomes that meant are for national level engagements, that builds sustainability messaging and engages with public, audiences effectively. The...

  • Officer - Communications (1-year contract)

    4 weeks ago

    Singapore TOUCH COMMUNITY SERVICES LIMITED Full time

    Roles & ResponsibilitiesKey Responsibilities: Assist the Beyond the Label (BTL) Campaign Lead in developing and implementing data-driven integrated campaigns to achieve specific marketing objectives Support content creation across various online and offline platforms Assist in influencer and artiste marketing campaigns, ensuring alignment with brand...

  • Marketing and Communications Lead

    3 days ago

    Singapore Capgemini Full time

    Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50...

  • Marketing and Communications Lead

    3 days ago

    Singapore Capgemini Full time

    Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50...

  • Community Standards Lead

    2 days ago

    Singapore Bandlab Technologies Full time

    **Description**: BandLab is a leading social music creation platform that empowers everyone to make music, collaborate, and connect with creators worldwide. Our mission is to foster a positive, inclusive space where artists of all levels can express themselves freely, build meaningful connections, and grow their fan base. Our commitment to **community...

  • Content and Community Lead

    2 days ago

    Singapore We Are Social Full time

    We Are Social is a global creative agency with a strong focus on social media marketing.We are looking for a Content and Community Lead to join our team.Your key responsibilities will include:Developing and implementing comprehensive content strategies.Managing assigned social channels through post-validation, scheduling, and updating content calendars.Be a...

  • Corporate Communications Lead

    2 days ago

    Singapore SP Group Full time

    About the RoleWe are seeking a Head of Digital and Social Media to lead our digital marketing efforts and drive brand awareness across various channels. As a key member of the Communications team at SP Group, you will be responsible for developing and executing digital marketing and social media strategies to engage target audiences and drive business...

  • Singapore Communications Lead

    4 days ago

    Singapore GrabTaxi Holdings Pte. Ltd. Full time

    About Grab and Our Workplace Grab is Southeast Asia's leading superapp, making everyday life easier - from delivering your favorite meals to helping you manage your finances and travel hassle-free. Our mission is to drive Southeast Asia forward by creating economic empowerment for everyone. We fulfill this through our values of Heart, Hunger, Honour, and...