Account Assistant
2 days ago
Roles & Responsibilities
- **Client Account Support**: Assist account managers in maintaining and nurturing relationships with clients, ensuring satisfaction with pest control services.
- **Administrative Coordination**: Manage schedules, service appointments, and documentation for client accounts (e.g., contracts, billing, service reports).
- **Order Processing**: Handle service renewals, upsells, and new orders, ensuring accuracy in billing and alignment with client agreements.
- **Data Management**: Maintain CRM databases, update client records, and generate reports on account performance and service delivery metrics.
- **Interdepartmental Liaison**: Coordinate between clients, technicians, and sales teams to resolve issues and ensure timely service execution.
- **Compliance Assistance**: Ensure all service agreements adhere to industry regulations (e.g., safety standards, pesticide usage guidelines).
- **Sales Support**: Prepare quotes, proposals, and presentations for account managers to aid in client retention and acquisition.
- **5 Days work week: 8.30am - 5.30pm**:
- **Medical and Dental benefits
Job Requirements:
- **Education**: Diploma or degree in Business Administration, Marketing, or a related field.
- **Experience**: 1+ years in account coordination, customer service, or administrative roles; experience in pest control, hospitality, or facilities management is a **plus**.
- **Organizational Skills**: Proven ability to multitask, prioritize deadlines, and manage client accounts efficiently.
- **Communication Proficiency**: Excellent verbal/written communication skills for client interactions and internal collaboration.
**Eligibility**:Quota available.
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