
Senior Qc Executive
1 week ago
**Responsibilities**:
- At least 3 Year(s) of working experience in the related field is required for this position.
- Preferably Senior Executive specialized in Quality Control/Assurance or equivalent.
- Follow up and resolve QC issues stemming from both internal quality checks and external customer complaints
- Supervise regional QC staff in Indonesia
- Ensure quality of product delivered meets documented specifications and falls within CoA parameters
- Ensure supplier compliance to agreed product specifications and terms & conditions
- Communicate with suppliers regarding all customer complaints and QC related matters
- Take proactive action when supplier product falls short of agreed specifications to remedy the situation
- Ensure internal compliance with proper product handling and storage procedures
- Handle damaged goods claims with insurance providers
- Ensure customer is satisfied with quality of product delivered
- Distinguish between customer complaints that are valid and non-valid and handle appropriately
- Ensure sales managers are kept informed of all relevant supplier and customer-related QC issues
- Ensure the proper filing and organization of QC related documents and files (Product Specs, Certificates of Analysis, Halal documentation, ISO 2000 documentation, etc.)
- Ensure Specification Sheet(s) for all Products are up to date.
- Coordinate with the regional QC infrastructure and provide feedback and suggestions for improvement
- Conduct investigations and validation tests for non-conforming product complaints
- Request for lab testing of product samples when necessary
- Request for shelf-life extensions from suppliers when necessary
- Ensure internal compliance with guidelines set by ISO 22000 and HACCP
- Ensure that the company’s ISO 22000 certification is maintained continuously
- Ensure the correct recording and filing of all relevant record logs and Documentation.
- Ensure continuous improvement in the maintenance of quality and food safety system
- Ensure best Food Safety and Worker safety practice among employees when handling products
- Ad hoc back up logístical duties such as arranging export trucking of goods to Malaysia
- Working Hours: Mon to Fri - 9am to 5.30pm and Alternate Sat - 9am to 12.45pm
**Job Types**: Full-time, Permanent
**Salary**: $3,300.00 - $3,500.00 per month
**Benefits**:
- Employee discount
- Health insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
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