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IT Officer

3 weeks ago

Singapore JIN LI INDUSTRIAL INTERNATIONAL PTE. LTD. Full time

Provide on-site support Singapore office.
- Serve as point of contact for all inbound service requests from users.
- Track all support with work logs on all cases, close or escalate to second level/vendors and follow up until the problems are solved.
- Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.
- Source for products, evaluate, propose, install, implement and maintain new or existing office hardware and software.
- Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.
- Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.

services. (optional)
- Office Security management
- Proficiency in managing and configuring Fortinet firewalls, Aruba switches, and AP