Regional Strategy and Operations Analyst

1 week ago

Singapore Shopee Full time

Department Operations
- LevelEntry Level
- LocationSingapore

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- At Shopee, logistics is the backbone of connecting millions of buyers and sellers across Southeast Asia. As a **Strategy and Operations Analyst**, you’ll play a pivotal role in shaping this massive network—designing data-driven solutions that make deliveries faster, warehouses smarter, and operations more cost-efficient.
- Leveraging data, analytics, optimisation models, and collaboration with cross-functional teams, you’ll drive innovations that directly influence strategy and transform the user experience at scale.

You may work on projects such as:

- Designing the transportation network, deciding the optimal number and location of hubs and warehouses
- Developing warehouse layout strategies to improve productivity and throughput
- Modeling inventory placement across the network to reduce lead times and costs
- Comparing air, sea, and land transportation modes for cost-effectiveness and speed
- Projecting end-to-end supply chain costs under different demand and volume scenarios
- Optimising last-mile delivery strategies for both urban and rural regions
- Evaluating the role of automation and technology in future network design
- Conducting scenario analysis to understand the impact of disruptions, fuel price changes, or labor constraints

**Responsibilities**
- ** Process Strategy & Optimisation**: Evaluate and refine logistics processes to enhance efficiency, reduce costs, and strengthen operational scalability
- ** Data Analysis & Insight Generation**: Analyse diverse and dynamic datasets on operations and user behaviours, uncovering insights that tackle complex, real-world challenges
- Use modelling and analysis to identify trends and generate insights that inform high-stakes business decisions
- ** Strategic Support**: Align strategic projects with broader business goals by supporting discussions with stakeholders and helping to define clear operational objectives
- ** Planning & Execution**: Help translate strategic goals into actionable plans with defined steps, contributing to their successful implementation
- ** Performance Monitoring**: Track the results of new initiatives, providing data and observations to help the team identify successes and areas for further refinement
- ** Project Coordination**: Provide support on cross-functional projects, helping with coordination and communication to keep initiatives on track

**Requirements**:

- Possesses or currently pursuing a Bachelor’s degree in any field at a reputable university with strong academic credentials
- Proficiency in SQL and Python, with the ability to translate data into actionable insights
- Prior experiences in operations analytics, data analytics, or data-driven roles, internship or full-time
- Strong analytical and structured thinking skills, with a knack for turning complex problems into practical solutions
- Ability to explain technical findings clearly to both technical and business stakeholders
- Collaborative, adaptable, and excited to work in a high-growth environment

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