Operations Manager

1 week ago


Singapore NAM HO DMC PTE. LTD. Full time

**Nam Ho DMC Pte Ltd, **popularly known as **Nam Ho **, is an established full service Destination Management Company (DMC) headquartered in Singapore and two back offices in India with over 100 highly enthusiastic, energetic and customer centric multilingual professionals. Nam Ho DMC Pte Ltd is a sister concern of Nam Ho Travel Group which is a 60 years old Singapore based reputed travel company.

Supervise day to day operations

Planning of Travel movement on ground

Rotation of Customer Hotline and online chat

Support Operations, Reservation and Sales Staff

Liaising with Suppliers, In-house Drivers, Guides and Team members

Responsible for answering feedback and complaints

Responsible for overall customer service improvement

Managing company’s Social media website

Any Adhoc Job assigned by Management

**Requirements**:

- At least 5 - 8 Years of customer service experience in Travel or travel related services
- Good rapport and knowledge of Attractions, Hotels, and restaurants
- Able to do quotation as and when necessary
- Good Team Player and leader
- Good command of Tamil or Hindi Speaking
- Able to maintain professionalism in dealing with Customers
- Problem Solving Skills
- Proficient in MS
- Knowledge of digital marketing



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