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Document Review Officer
3 weeks ago
Top-tier Swiss private bank is looking for a Document Review Officer (Account Modification). The role is a key member of the Team within Private Banking. He/she is to work proactively with the business and other internal functions in the review of the documentation in relation to account maintenance. He/she is responsible for the accurate and timely processing of the account maintenance as well as the efficient handling of enquiries, escalating to senior colleagues where necessary.
**KEY FEATURES OF THE POSITION**
- Review account documents submitted by Relationship Managers (RMs)
- Ensure timely and accurate processing of client’s change in circumstance and amendments on the accounts
- Ensure document deficiencies are accurately tracked and escalated as per procedure
- Ensure quality service is provided to internal clients, i.e. RMs / Assistant RMs
- Support other departments in various activities (e.g. signature verification, information retrieval)
- Strong commitment to quality service and a desire to drive continuous process improvement initiatives
- Support new initiatives and ad-hoc tasks as assigned by HOD
- Support the team in user acceptance testing
- Regulatory Responsibilities &/OR Risk Management
- Ensure activities are in compliance with relevant regulatory laws and internal policies Work with Legal & Compliance and other stakeholders on documentation requirements
**SKILLS REQUIREMENTS OF THE POSITION**
- Diploma or Degree with at least 1 year of related banking working experience preferred. Experience with client documentation a huge plus
- Good knowledge of account documentation requirements in a Private Banking Environment
- Able to multitask and work under tight deadlines
- Sound judgment and initiative
- Able to work with mínimal supervision and a team player
- Good organization ability and time management skills
- Meticulous with an eye for detail
- Proactive, hands-on and solutions-oriented
- Excellent inter-personal and communication skills
- Good analytical and problem solving ability
