Operations & Customer Service

4 days ago


Singapore Two of A Kind Full time

Company

Two of A Kind

Designation

Operations & Customer Service

Date Listed

26 Dec 2024

Job Type

Entry Level / Junior Executive, Experienced / Senior Executive
- Intern/TS

Job Period

Flexible Start, For At Least 6 Months

Profession

Customer Service / Communications

Industry

Retail / eCommerce

Location Name

Singapore

Allowance / Remuneration

$600 - 1,200 monthly

Company Profile

About Us

TWO OF A KIND is a dynamic and fast-growing company specializing in the sale of premium contact lens. We pride ourselves on delivering top-notch products and services to our customers, and we are currently seeking an enthusiastic and detail-oriented Operations & Customer Service Intern to join our team. This is a great opportunity for someone looking to gain hands-on experience in operations, customer service, and business operations.

**Job Description**:
Job Title: Operations & Customer Service Intern

Key Responsibilities:

- Assist with daily operational tasks including order processing, inventory management, and logistics coordination.
- Help streamline internal processes to improve efficiency and customer satisfaction.
- Collaborate with team members to identify areas for improvement in customer service.
- Assist in maintaining accurate records of customer interactions and operations data.
- Support with data analysis and reporting on customer service metrics.
- Contribute to special projects to enhance overall customer experience.

Qualifications:

- Currently enrolled in a polytechnic / degree program in Business, Operations Management, Marketing, or a related field.
- Strong communication skills, both written and verbal.
- Detail-oriented with excellent organisational skills.
- Ability to work well independently and as part of a team.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Customer-focused attitude with a desire to learn and grow in operations and customer service.

**Benefits**:

- Hands-on experience in a fast-paced business environment.
- Opportunity to learn from experienced professionals in operations and customer service.
- Flexible work schedule (if applicable).
- Potential for future employment opportunities.

Application Instructions


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