Head Bartender

The Head Bartender oversees the bar service to offer efficient and professional beverages service within the restaurant that adds to a superior guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

What will I be doing?

As the Head Bartender, you will be responsible for performing the following tasks to the highest standards:

- Maintain an effective bar service with an emphasis on high quality, efficient service focus with the guests always in mind.
- Demonstrate knowledge of all beverages served in the bar and preparation of beverages.
- Develop and recommend new beverages for menu refresh.
- Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and team members.
- Contribute ideas and suggestions to enhance operational/ environmental procedures in the restuarant.
- Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
- Assist other to serve guests in a friendly, courteous and timely and manner, resulting in guest satisfaction.
- Creating signature cocktails for the restaurant on a quarterly basis.
- Responsible for the consistency of the beverages and monitor the subordinators mixing techniques.
- Creative mind and able to concoct drinks according to guest preference/ off menu beverages.
- Able to conduct trainings to other departments within F&B Outlets and to share product knowledge.
- Guide and share beverage knowledge with the team and skills on preparation of drinks.
- Able to explain menu details to guests and maximise revenue to increase average spend per person through upsell according to guest preference.
- Maintain proper and adequate set-up of the bar on a daily basis, including requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
- Ensure stock take are carried out in a timely manner and to ensure Food & Beverage cost control targets are maintained.
- Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.
- Mix, garnish and present drinks using standard ingredient recipes and practice prudent portion control.
- Input orders into the register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
- Complete checklists on product knowledge.
- Ensure that all service procedures are carried out to the standards required.
- Make sure that all areas are cleaned and maintained in accordance with operating procedures.
- Take personal responsibility for the service experience of all guests in your designated area.
- Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.
- Resolve any guest complaint/ issues and ensure guest satisfaction is met, and feedback to supervisor or manager.
- Report any accidents/ incidents to the supervisor or manager on duty.
- Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?
- 3 to 4 years of bar-tendering experience in a supervisory role.
- Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
- Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- Strong knowledge of food and beverage preparation and service of various alcohol.
- Ability to work under pressure, committed to delivering high levels of customer service.
- Open minded and outgoing personality.
- Positive attitude.