Strategy Analyst

2 weeks ago

Singapore NTUC LINK Full time

COMPANY DESCRIPTION
**About NTUC Link Private Limited**
As part of the Group of Social Enterprises under Singapore’s Labour Movement, NTUC Link Private Limited ('Link') was incorporated in 1998 with the key focus of improving the lives of its members by stretching their spending dollar on everyday expenses. Today, Link has transformed beyond a loyalty programme to become a digitally-enabled and data-driven organization. Focused on e-commerce, consumer research, advanced analytics and payments, it offers an engagement platform that delivers value to members and merchants through the most seamless, data-rich, and omni-channel approach. Digital transformation has enabled NTUC Link to enhance and introduce its consumer and business service offerings respectively; namely Plus and Plus For Business.
Plus is one of Singapore’s largest and most successful multi-partners loyalty programme, allowing members to earn and redeem loyalty points (LinkPoints) across a variety of lifestyle merchants. With the new Plus App, Plus Members can access an array of deals and offers, check their LinkPoints balance, collect stamps from purchases, use digital vouchers and redeem rewards.
Plus For Business is a suite of business solutions that provides data-based products and services to businesses of all scales. Through advanced analytics and data science, it helps businesses to effectively target their most relevant customers so as to grow acquisitions and sales.
NTUC Link’s service offerings Plus and Plus For Business collectively reach over 2 million individuals, touches 90% of households, comprises more than 270 merchants and is available at more than 1200 outlets across Singapore.
To achieve the goals in our digital transformation, we've brought in a diverse set of talents from various industries and backgrounds to work with our pioneers for the next lap of our journey.
We're re-writing the playbook and breaking the rules; and there's never been a better time to be on-board. So, if you want to join us on this exciting ride, take a look at the opportunities on our Job Site to connect with us today.

DESIGNATION : Strategy Analyst

RESPONSIBILITIES
- Support the development of the organisation’s short and long-term strategic plans and initiatives
- Provide analytical expertise and support for business planning and decision making using internal and market information and statistics
- Managing and aligning the business’ KPI infrastructure in order to facilitate analysis and reporting of performance against plans and budgets as well as strategic objectives.
- Supporting the development of weekly/quarterly/annual performance reports for the business leaders as well as facilitating cross-functional performance reviews for the leadership team.
- Aligning departmental goals, processes and resource allocation with the organizational strategy.
- Lead or coordinate specific cross-functional strategic initiatives/workstreams to ensure delivery against its committed KPIs
- Lead or support special task force created to address issues with immediate needs or high criticality

QUALIFICATIONS
- At least 5 years experience years of experience in designing, building or running successful loyalty/member programmes, especially in multi-brands and/or partners programmes
- Strong understanding and experience with marrying data, partnerships, marketing and technology to drive business growth
- Strong project management and organizational skills; coordinate complex projects
- Very strong analytical and troubleshooting skills
- Able to work independently if required, and learn quickly and adapt to an ever changing environment
- A sense of urgency, pragmatism and a solution-oriented approach to problem-solving.
- Demonstrated ability to strategically lead cross functional teams through a complex business environment to drive business outcomes and penetrate to new segments.
- A proven ability to influence and motivate others to achieve objectives
- Strong analytical and financial understanding
- Strong interpersonal skills - the ability to build rapport and credibility quickly across functions

OTHER INFORMATION
What we offer
- Be a part of a high performing, highly professional and entrepreneurial team with a unique social purpose of Nourishing Generations and Make Lives Better for All
- Drive the digital transformation for some of Singapore’s best loved homegrown brands
- Work with experienced, motivated and talented colleagues from all over the world
- Opportunity to see your inputs and initiatives take flight, impacting millions of consumers in Singapore

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