
Technical Advisor
2 weeks ago
Our client is a fuel oil test house based in Singapore.
**JOB DESCRIPTION**
Location : Singapore
**Key Responsibilities**
- Ensure client requirements for testing services is fulfilled with the aid of inhouse enterprise software and work towards smooth sample processing throughout its entire lifecycle from receipt to reporting of test results in the agreed timeframe.
- Keep track of client testing requirements and ensure reports are dispatched as per agreed turnaround time with mínimal delay.
- Engage in providing quality technical advisory on various types of fuels and lubricants tested with a good overall understanding of process involved in production, distribution, and usage by the maritime industry.
- Continually review technical advisory provided to clients for accuracy and relevance.
- Provide support to clients by investigating root causes and suggesting mitigating measures when issues are raised with regards to poor quality of product or if difficulties are encountered with onboard marine machinery during its usage.
- Provide support to clients for Marine Fuel Quality disputes from the perspective of an independent testing laboratory.
- Keep track of internal and external client requests and actively follow up on the same to close cases in a timely manner.
- Provide technical support to Sales and Laboratory to ensure client satisfaction and development of new products based on new regulations or existing marine pollution/environmental compliance.
- Provide up to date on existing and upcoming statutory regulations mandated by the International Maritime Organization particularly w.r.t Marine pollution and Environmental compliance.Assist in conducting internal audits to actively verify and improve laboratory process as per Singapore Accreditation Council Guidelines.
**Requirements**:
- Understanding of ISO8217 test specification of marine fuels and Familiar with ISO17025 standard
- Relevant experience in marine fuel testing, Petroleum standards and regulations and technical advisory
- Strong sense of integrity and professionalism.
- Independent, outcome driven, organized and resourceful
- Hands-on and a positive attitude
- Conversant in usage of Microsoft Business analysis tools.Proficient in Chinese to liaise with Chiense customers
Experience in the capacity of Technical Advisor for the following will be preferred.
- Providing technical and customer advisory services to shipowners, ship operators, charterers, and engine builders on bunkering matters.
- Experience in arbitration of bunker disputesExperienced in providing expert advice on loss management for poor quality bunker stems.
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