Retail Sales Associate
6 days ago
**4-DAY WORK WEEK. Vacancies in these areas: Upp Thomson, East Cost Park, Loyang Point and Bukit Batok.**
**_(Vacancies for 3 & 5 days work week is also available. Please write in and details will be shared if shortlisted for interview)
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We are looking for Retail Sales Assistants to assist customers at our retail store. In this role, you will guide customers through the shopping process, from initial greeting to final purchase. Providing insights and support, the sales assistant will help strengthen our customer relationships and convert new patrons into repeat shoppers.
To be successful in this role, you should be well-spoken and able to use every conceivable opportunity to cross-sell and up-sell.
**Objectives of this role**:
- Deliver exceptional service to shoppers that results in repeat visits and long-term brand loyalty
- Collaborate with coworkers to achieve store sales goals through suggestive selling and special promotions
- Inform patrons about product features and benefits, offering opinions and recommendations when appropriate
- Maintain a tidy shopping environment and welcoming atmosphere
- Represent the company with professionalism and enthusiasm
- Treat all customers with respect and courtesy
**Responsibilities**:
- Greet customers as they enter the store
- Answer customer questions and assist with requests
- Execute purchases and returns at the cash register while checking for accuracy
- Organize merchandise on the sales floor
- Resolve customer complaints and issues in a timely and professional manner
**Requirements**:
- Good verbal communication skills
- Ability to work effectively in a fast-paced environment
- Confident, assertive with a honest approach to communication.
- Prior experience working in a retail or customer service environment is preferred
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