
Capella Culturist
2 weeks ago
**Job Overview**
Based in The Living Room, the role of the Capella Culturist is to offer our guests an exclusive concierge service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. He/she is responsible for assisting every guest with dining, transportation, entertainment and requests or any other needs. The Capella Culturist must ensure the Capella experience is delivered consistently to achieve guest satisfaction.
**Key Responsibilities**
- Perform concierge services such as arranging transportation, airline reservations and changes, golf, tennis, luggage repair, art sales or any special guest request
- Accommodate and expedite all requests in congenial manner
- Collect guest preferences for all guests that have not already been collected by reservation and from the pre-calls from the Living Room
- Handle guest complaints by following the procedures and ensuring complete guest satisfaction
- Maintain all equipment at the Living Room to ensure they are in good working order
- Serve Tea Time in Living Room
- Execute Resort Programmes
**Talent Profile**
- Minimum of 2 years’ experience working in a luxury brand hotel
-
Assistant Manager, Manor Culturist
2 days ago
Singapore Capella Hotel Group Full timeSingapore, SGP_ - _Full Time_ **Job Summary** The Assistant Manager, Manor Culturist manages a team of Manor Culturist whom provide personalized service and assistance to guests staying in the Manors at Capella Singapore. From coordinating arrivals and departures to arranging special requests and ensuring guest satisfaction, managing the team of Manor...
-
Manor Culturist
2 weeks ago
Singapore Capella Hotel Group Full timeSingapore, SGP_ - _Full Time_ **Position Overview** The Manor Culturist is responsible for providing personalized service and assistance to guests staying in the Manors at Capella Singapore. From coordinating arrivals and departures to arranging special requests and ensuring guest satisfaction. The Manor Culturist plays a crucial role in creating a perfect...
-
Butler (Manor Culturist)
6 days ago
Singapore CAPELLA HOTEL, SINGAPORE Full timeRoles & ResponsibilitiesPosition OverviewThe Manor Culturist is responsible for providing personalized service and assistance to guests staying in the Manors at Capella Singapore. From coordinating arrivals and departures to arranging special requests and ensuring guest satisfaction. The Manor Culturist plays a crucial role in creating a perfect curated stay...
-
Assistant Manager, Capella Culturist
2 weeks ago
Singapore Capella Hotel Group Full timeSingapore, SGP Full Time Position Overview The Assistant Manager manages the Living Room operations to ensure that our guest receives an exclusive guest service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. Leads the Culturist team to provide flawless, upscale, professional and high-class guest service...
-
Club Executive
2 weeks ago
Singapore CAPELLA HOTEL, SINGAPORE Full time**Position Overview** An ambassador to The Club Residences by Capella Singapore, the Club Executive provides assistance to tenants and guest by assisting with reservations, accounting procedures, handling of complaints or enquiries and all other the day-to-day operation matters of the Club Residences. **The Role** - Confirm reservation in system and review...
-
Hotel Manager
2 days ago
Singapore CAPELLA HOTEL, SINGAPORE Full time**Position Overview** The Hotel Manager at Capella Singapore holds full responsibility for all operational functions of the hotel, encompassing the Rooms Division, The Club Residences, Food & Beverage operations, and Auriga Spa. The role ensures that each department operates in alignment with Capella's service philosophy and luxury standards while...
-
Assistant Manager, Guest Services
2 weeks ago
Singapore CAPELLA HOTEL, SINGAPORE Full timeThe Assistant Manager manages the Living Room operations to ensure that our guest receives an exclusive guest service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. Leads the Culturist team to provide flawless, upscale, professional and high-class guest service experiences. Analyze guest feedback and provide...
-
Guest Services Manager
2 hours ago
Singapore CAPELLA HOTEL, SINGAPORE Full time**Position Overview** Responsible for assisting every guest with Dining, Transportation, Entertainment, Events, Tours, Directions and any other needs. **The Role** **A. **Manage Operations** 1. Maintain complete knowledge and understanding of Hotel’s and Residence layout, appointments, amenities and locations, all service hours of operations 4....
-
Corporate Director of Rooms
2 weeks ago
Singapore CAPELLA HOTEL GROUP PTE. LTD. Full time**JOB SUMMARY The Corporate Director of Rooms Operations is a key member of Capella Hotel Group Operations team. This position provides operational leadership and specialized knowledge & skills in all Rooms, Quality Assurance and Sustainability Disciplines. The position will report to the Senior Vice President, Operations and collaborate with related Vice...
-
Club Residences Executive
4 days ago
Singapore Capella Hotel Group Full timePosted 05-Aug-2021 (MST)_ - _Singapore, SGP_ - _Full Time_ **Position Overview** The Club Residences Executive provides assistance to tenants and guest by assisting with reservations, accounting procedures, handling of complaints or enquiries and all other the day-to-day operation matters of the Club Residences. Partnering with respective immediate...