Customer Call Centre Officer

2 weeks ago


Singapore EA RECRUITMENT PTE. LTD. Full time

**MNC Company**:

- **Basic $2500 - $3000 + AWS + Variable Bonus**:

- **Excellent Welfare and Benefits + Career progression**:

- **Working location: West**:

- **Working days: Monday to Friday**:

- **Working hours: 8.30am - 5.30pm**

**Responsibilities**:

- **Respond to all incoming calls regarding the customers’ issues, especially relating to termination requests and turn them into contract renewal**:

- **Answer all incoming calls promptly and effectively in an efficient and professional manner**:

- **Document all calls and actions taken into the system ensuring that all updates and amendments are accurate**:

- Follow through and take ownership of all queries from customers where possible
- Work towards KPI set by Leader
- Any others ad hoc duties as assigned

**Job Requirements**:

- Possess minimum Nitec and/or Diploma in Office Administration or relevant field
- **Possess minimum 1-2 years of relevant experience in call centre working environment**
- Work experiences and job responsibilities
- Current and Expected salary
- Reason for leaving
- Date of availability
- Education background

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492


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