Project Delivery Operation Manager

**Who we are**

Build your best future with the Johnson Controls team.

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away

**What you will do**:
Provides leadership, guidance and support to Traffic contracting operations in Singapore. In charge of Traffic projects ranging from medium to large & complex installation and retrofit projects as a team leader.

Full ownership and accountability of performance (Budget and Schedule) of assigned projects Manage and coordinate allocated projects to ensure they are delivered within scope, on time and on budget. Full ownership and accountability of financials (Revenue, Margin rate expansion, UBR and AR) & operational metrics by liaising with Country Finance team and Financial Controllers. Drive and monitor Fulfilment 5 (cost, cash, schedule, quality and EHS) cadence in team.

Ensure, maintain and enhance a good and healthy relationship with Clients and all stakeholders. In collaboration with the Engineering, Procurement, Finance, Legal, Logistics, Sales & Commercial, Global Products teams, drives the operational & functional excellence with capabilities building to achieve business goals & targets. Drives, supports and ensure adherence and compliance to APAC led processes & initiatives to ensure consistency and standardisation across country/region

**What will you do**:

- Drive project financial performance and reviews including Revenue, GM, Backlog, UBR, AR and VOs
- Develop and manage detailed project schedules and work plans and track project performance, deliverables and costs to meet project milestones and budgets.
- Mentor Project Managers and other team members.
- Develop Cash flow planning & control
- Develop and manage tiered processes from proposal through project turnover to optimize schedule, scope, and cost to maximize customer success and the company’s profitability
- Direct projects Risk and Opportunity reviews / asses risk and opportunity management outcomes
- Device activity and resource planning
- Perform risk management to minimize project risk and report/escalate to Management as needed with appropriate contingence resolution
- Manage resource assignment and work allocation of Traffic contracting team
- Ensure projects operation financial KPIs are monitored and tracked
- Champion continuous improvement efforts on project operation process, e.g., project closing process, transition process, urgent purchase process
- Responsible for overall contracting strategies and execution which includes tender & bid evaluations, site progress, budgeting, scheduling, and project completion according to the established timelines
- Support in pre-sales scoping, deliverables and cost effectiveness with sales, procurement and control manager
- Manage business and project risks, perform project controls including cost and schedule control, progress monitoring and evaluation
- Review projects to determine the VO opportunities, set up annual VO plan to increase project revenue and earning
- Provide resolution of escalated project management/ installation and service issues with customers and other stakeholders
- Provide visibility report to APAC Project Delivery team on Project Health, Risk and Governance of assigned projects

**What we look for**:

- University degree or equivalent combination of education and experience. Another advanced degree required, additional technical degree preferred
- Strong knowledge of Project Management with more than 15 years of relevant experience in Traffic operations and maintenance or Controls/Building automation industry.
- Proven track record in delivering the strong results with strong accountability and say/do
- Excellent communication and interpersonal skills, both internally and dealing with external customers and stakeholders

**What we offer**:

- Competitive salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy

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