Restaurant Captain

1 week ago

Singapore FOOD CONCEPTS STEAK PTE. LTD. Full time

**Now Hiring: Restaurant Captain / Floor Supervisor**:
**Be Part of Singapore’s Leading Italian Dining Group**

We are the proud operators of **Altro Zafferano**and **Griglia Open Fire Italian Kitchen**, two of Singapore’s most acclaimed Italian dining destinations. With an exciting new restaurant launch on the horizon, we are looking for passionate hospitality professionals ready to grow with us.

**Why Join Us?**:

- **Career Growth & Skill Development**

We invest in your future. Access continuous learning and genuine career advancement opportunities.
**Competitive Package & Benefits**
- Attractive salary
- Performance incentivesSplit-shift allowance of $10/day

**Work-Life Balance**
Enjoy a **5-day work week**with **straight shifts/split shifts**— designed to support both your personal and professional well-being.

**Employee Benefits**
- Medical coverage
- Staff meals
- Tip sharing
- AWSNight transportation claims (where applicable)

**Empowering Workplace Culture**
Join a forward-thinking team driven by innovation, teamwork, and a passion for excellence.

**Role Overview**:
As a **Restaurant Captain / Floor Supervisor**, you are a key leader on the service floor. You’ll ensure smooth day-to-day operations, lead by example, and provide exceptional hospitality that reflects our brand’s high standards.

**Key Responsibilities**:

- Ensure smooth, efficient service and uphold restaurant standards
- Deliver warm, attentive guest service throughout the entire dining experience
- Supervise and support service staff, fostering a positive, team-oriented environment
- Take guest orders accurately and ensure timely delivery of food and beverages
- Actively promote menu items and provide thoughtful recommendations
- Maintain cleanliness and mise-en-place across the floor and service stations
- Resolve guest concerns promptly, escalating when necessary
- Conduct regular checks on equipment, supplies, and inventory
- Participate in training programs and support team development
- Lead by example in professionalism, grooming, and conduct

**What We’re Looking For**:
✔️ **Experience**: 3+ years in a supervisory/service role in a high-end restaurant
✔️ **Education**: Diploma or Certificate in Hospitality/Tourism is a plus
✔️ **Communication**: Strong English skills, both spoken and written
✔️ **Leadership**: Proven ability to manage a team with a positive and proactive approach
✔️ **Mindset**: Guest-focused, detail-oriented, and solution-driven
✔️ **Flexibility**: Able to work weekends, public holidays, and adapt to evolving environments
✔️ **Presentation**: Professional grooming and a polished personal style
✔️ **Passion**: A love for hospitality, food, and creating memorable experiences

**Ready to Lead with Us?**:

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