
Senior Optometrist
3 days ago
**Responsibilities**
- Ensure that the eyecare journey protocol is executed according to company’s direction.
- Responsible for development of training modules and delivering quality education training programs, such as conduct lectures and workshops for all Optometrists and Opticians.
- Training materials development and implementation of roll-out plan in Spectacle Hut stores.
- Coach, guide and mentor optometrists to continually deliver the best possible clinical examination, customer experience and solution(s).
- Continually develop the optometrist skills and knowledge to ensure customers’ expectations are exceeded and the optometrists are seen as leaders in their field
- Conduct professional training on ophthalmic lenses and using proper measuring equipment tools.
- Ensuring refraction protocol is adhered for Optometrists and Opticians
- Conduct training on Best Practices for improving ophthalmic lens business.
- Monitor and reduce on lens defective rate
- Conducting and delivering of training on a periodic basis, either one-to-one coaching, or in small group.
- Taking lead in ensuring all our practioners are well-versed and well-equipped with product knowledge relating to optical.
- Monitor and report on staff refraction and optical skills, identify area of improvement and able to provide solutions on how to improve.
- Assist in troubleshooting request as and when required
- Able to provide Pre and Post
- training reports
- Monthly report on status of progression.
- To be the Role Model clinical, technical or functional proficiency in product knowledge, solutions and services.
- Identify strengths and opportunities within the chain to ensure delivery of the Eyecare strategy.
- Render support on the user trainings of equipment and tools. Also help to ensure all eye test equipment are well-maintained and always in good working condition. Any other duties and responsibilities as assigned by the Management
**Requirements**:
- Qualified Optometrist with Optometrists and Opticians Board (OOB) license and certificate, and have obtained a Master’s Degree in Optometry or equivalent
- Be able to demonstrate industry knowledge and experience of providing excellent care and service
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