Customer Service

5 days ago


Singapore CREME CONCEPTS PTE. LTD. Full time

**Role**: As a Customer Service and Admin Executive, you will play a pivotal role in ensuring exceptional customer experiences while assisting with various administrative tasks. You will be the front line of communication with our valued customers, addressing inquiries, resolving issues, and providing support. Additionally, you will contribute to the smooth operation of administrative functions and maintaining efficient processes.

**Key Responsibilities**:
**1. Customer Service**:

- Address customer concerns and provide accurate information, ensuring high levels of customer satisfaction.
- Collaborate with cross-functional teams to resolve customer issues and ensure timely solutions.
- Maintain a comprehensive understanding of our products and services to offer relevant assistance.

**2. Order Processing and Management**:

- Process customer orders accurately, ensuring that products are prepared for timely delivery or pickup.
- Coordinate closely with logistics and operations teams to ensure efficient order fulfillment.
- Monitor order status and proactively communicate any delays or changes to customers.

**3. Administrative Support**:

- Assist with administrative tasks, including data entry, filing, and document management.
- Generate reports, invoices, and other documentation as required.
- Coordinate and schedule appointments, meetings, and events as needed.

**4. Customer Feedback and Improvement**:

- Collect and document customer feedback, identifying opportunities for service and process improvement.
- Contribute to the enhancement of customer service strategies and procedures.

**Qualifications and Requirements**:

- Proven experience in customer service, preferably in a retail or e-commerce environment.
- Strong communication skills, both written and verbal, with a customer-focused approach.
- Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
- Excellent organizational and multitasking abilities, with a keen attention to detail.
- Problem-solving skills and the ability to remain composed under pressure.
- Basic knowledge of inventory management and administrative processes.
- Positive attitude, proactive mindset, and a commitment to continuous improvement.
- Ability to work collaboratively as part of a team and independently when required.
- Flexibility to adapt to changing priorities and customer demands.



  • Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION As the #1 leader in hospitality worldwide, Marriott International has 7,600+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. **[Location**: 238B Thomson Road #14-01 Novena...


  • Singapore SONG KWANG ELECTRIC SERVICE Full time

    Answering questions about a company's products or services. - Processing orders and transactions. - Resolving issues and troubleshooting technical problems. - Delivering information about a company's offerings. - Providing proactive customer outreach. - Handling customer complaints. - Arrange schedule for technicians - Data Entry


  • Singapore HA HA BIN SERVICE PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesSupporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement) Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for...


  • Singapore THONG LEE CONTAINER SERVICE PTE. LTD. Full time

    Industry Type**:TRANSPORTATION**: - Position Title**:Customer Service Officer**: - Working Location: JURONG AREA - Working together with the customer to make sure that every container detail is proper and put onto the vessel - Using to PSA Portnet for monitoring the vessel berthing. - Create customer order to the internal system. - Duration:...


  • Singapore UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Singapore NEWAY TRAVEL SERVICE PTE. LTD. Full time

    In this position, you will be assisting our clients via phone to assist them with their travel queries. Assistance required is included but not limited to, booking of flight tickets, booking of admission tickets, provide information on visa requirements, planning of travel itinerary. - Experience in both inbound and outbound travel industry - Able to work...


  • Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time

    **Roles and Responsibilities - Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery...


  • Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    **Job Title: Customer Service Representative **Location**:77 Robinson Road **Key Responsibilities**: - Provide accurate information about the Automotive products, services, and policies. - Assist customers with product inquiries, technical support, and warranty claims. - Troubleshoot and resolve customer issues and complaints in a timely manner. -...


  • Singapore APEX CARGO SERVICE PTE. LTD. Full time

    **Singapore Based** - **Attractive Salary Package**: - **Company Benefits & Incentives **Job Scope** - Perform cost in & cost approval for shipments includes air/ocean freight, logistics and trucking shipments; - Arrange, handle & organize shipments to ensure on-time delivery to customers; - Liaising with external and internal stakeholders for freight...

  • Brand Ambassador

    5 days ago


    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    PERMANENT JOBS! **_JUNIOR EXECUTIVE _**: **_BRAND AMBASSADOR / CUSTOMER SERVICE _**: - (SALARY - $1700.00 - $2100.00) _ SINGAPOREANS ONLY **LOCATION** City Hall **JOB DESCRIPTION** - Play a key supporting role in the department’s daily operations - Liaise with different stake holders and develop a good understanding of clients’ company structure,...


  • Singapore Safra National Service Association Full time

    **We are hiring Part-Time Customer Service Officer (E1 CSO) across all 6 SAFRA EnergyOne Gyms** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...


  • Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **PERMANENT JOBS!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...


  • Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **PERMANENT JOB!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...


  • Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full time

    *** - Serve guests from around the world as they embark on their travel journey. - Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favorite travel company. **JOB RESPONSIBILITIES** - Processing reservation...


  • Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **PERMANENT JOB!**: **_CUSTOMER SERVICE OFFICER, FRONT DESK -**: SINGAPOREANS/ PRs ONLY **( **Salary - $1,700.00 - $2,500.00) **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...


  • Singapore Moody's Investors Service Full time

    **Customer & External Relations**: - Responsible for providing superior customer service as the point of contact across a range of research and data products, ensuring all clients perceive Moody's to be the provider of choice. - Resolve client issues, complete specific client requests, and advance product requests to the appropriate Service Specialist or...


  • Singapore Moody's Investors Service Full time

    Additional areas of responsibility: - Drive the “White Glove Service” culture for the Customer Engagement team - Demonstrate success with increased client engagement with CreditView, deeper organization understanding and the ability to connect relevant content with the right users. - Partner with sales on renewals and new business and to uncover new...


  • Singapore BIPO Service Shanghai Limited Full time

    **JOB DESCRIPTION** **Role**:Customer Success Manager **Reports to**: MD, Singapore & Indochina **Location**: Singapore **Responsibilities** - Enabler for channel partner to provide the benefit of BIPO HRMS to enterprise customers - Leverage in-depth product knowledge of BIPO HRMS and industry knowledge to support solutioning for channel partner -...

  • IT Service Technician

    2 hours ago


    Singapore OHMS MOBILE SERVICE PTE. LTD. Full time

    Company OverviewOHMS MOBILE SERVICE PTE. LTD. is a leading provider of mobile device repair services.With a strong focus on customer satisfaction and quality service, we have established ourselves as a trusted name in the industry.We are committed to providing our customers with the best possible experience, and we seek to build long-term relationships based...

  • Service Coordinator

    4 days ago


    Singapore STX SERVICE SINGAPORE PTE. LTD. Full time

    **Main work is Including not Limited but to**: **1.) Attend to service sales process with necessary documentation & processing required formalities.**: - Attend to service inquiries and all required documents for service sales work such as quotation, invoice, cost and management sheet and others. Monitor & carry out project coordination between client and...