Restaurant Manager/ Assistant Manager

4 days ago

Singapore GRILLS N' WOK PTE. LTD. Full time

**Job Description**:
**Responsibilities**:

- Lead and manage the Front of House restaurant's operations, with a primary focus on maintaining Halal standards and procedures throughout the establishment.
- Train, mentor, and supervise restaurant staff, including chefs, servers, and kitchen assistants, to ensure compliance with Halal guidelines and deliver exceptional service to our customers.
- Work closely with suppliers and vendors to source Halal-certified ingredients and products, ensuring the integrity of our menu offerings and maintaining the trust of our customers.
- Oversee food preparation, handling, and serving processes to ensure strict adherence to Halal standards according to MUIS regulations.
- Enforce and implement policies and procedures to uphold MUIS Halal standards and foster a culture of continuous improvement.
- Stay informed about industry trends, regulatory changes, and best practices in Halal certification to ensure ongoing compliance and relevance for our restaurant.
- Overseeing day-to-day operations of the store and ensuring smooth operations.
- Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
- Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
- Handling cash transactions accurately and securely.
- Supervising and training crew staff on food preparation, customer service, and safety.
- Adhering to health and safety regulations, including cleanliness standards and hygiene practices.

**Requirements**:

- Proven experience as a Restaurant Manager or similar leadership role in a Halal restaurant environment.
- Deep understanding of MUIS Halal principles, procedures, and certification requirements, with a commitment to upholding these standards in all aspects of restaurant operations.

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